The Swan Hotel and Spa

4.0 star property
Hotel with spa, near Lake Windermere

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Photo gallery for The Swan Hotel and Spa

Sauna, hot tub, steam room, body treatments, hydrotherapy, aromatherapy
Sauna, hot tub, steam room, body treatments, hydrotherapy, aromatherapy
Sauna, hot tub, steam room, body treatments, hydrotherapy, aromatherapy
Premium bedding, desk, iron/ironing board, free WiFi
Sauna, hot tub, steam room, body treatments, hydrotherapy, aromatherapy
Experience luxurious relaxation at The Swan Hotel and Spa, where you can unwind with a deep-tissue massage or body wrap at the Holte Spa. Explore your playful side in the arcade/game room or enjoy quality time with family on the playground, while staying connected with free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Gym
  • Pet friendly

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Fitness center
  • Steam room
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Business center
  • Coffee/tea in a common area
  • Arcade/game room
  • Snack bar/deli

Feel at home (6)

  • Playground on site
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Bathtub or shower
  • Premium bedding

Room options

Lovely Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Heating
LED TV
Premium bedding
Private bathroom
Free bottled water
Electric kettle
Champagne service
Cable channels
  • Sleeps 3
  • 1 Double Bed

Fabulous Room

8.0 out of 10
Very good
(11 reviews)

Highlights

Heating
LED TV
Premium bedding
Private bathroom
Free bottled water
Electric kettle
Champagne service
Cable channels
  • Water view
  • Sleeps 3
  • 1 Queen Bed

Splendid Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
The Swan Hotel, Newby Bridge, Ulverston, England, LA12 8NB

What's nearby

  • Lakeside Windermere Ferry Landing - 2 min drive - 1.7 km
  • Fell Foot Park - 2 min drive - 2.3 km
  • Lakeside & Haverthwaite Railway - 3 min drive - 4.3 km
  • Bowness Pier - 14 min drive - 15.4 km
  • World of Beatrix Potter - 14 min drive - 15.7 km

Getting around

  • Leeds (LBA-Leeds Bradford) - 113 min drive
  • Grange-over-Sands Station - 11 min drive
  • Grange-over-Sands Kents Bank Station - 13 min drive
  • Ulverston Station - 15 min drive

Restaurants

  • ‪Pig and Whistle - ‬10 min drive
  • ‪Haverthwaite Railway Station Cafe - ‬3 min drive
  • ‪The Royal Oak - ‬6 min drive
  • ‪The Manor House - ‬11 min drive
  • ‪The Royal Oak - ‬11 min drive

About this property

The Swan Hotel and Spa

The Swan Hotel and Spa puts you just a 5-minute drive from Lake Windermere. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy. An indoor pool, a bar/lounge, and a fitness center are other highlights. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 87 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 10:30 PM
    • Front desk staffed during limited hours
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Specific rooms only*
    • Food and water bowls and off-leash area available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Playground
  • Children's games
  • Stair gate

What to do

  • Pool table
  • Hiking/biking trails nearby
  • Fishing nearby

Working away

  • Business center

Services

  • Front desk (limited hours)
  • Concierge services
  • Laundry facilities
  • Luggage storage
  • Pool loungers

Facilities

  • Fitness center
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • Lockers available
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Hand-held showerheads
  • Closed captioned TV
  • Portable shower seat
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in shower
  • Bathroom emergency pull cord
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Home comfort

  • Heating
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Premium bedding

Freshen up

  • Bathtub or shower
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps)
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

Holte Spa has 6 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Children & extra beds

  • Cribs/infant beds are available for GBP 10.0 per day
  • Rollaway beds are available for GBP 35.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 15 per accommodation, per night

Pool, spa, & gym (if applicable)

  • Guests under 13 years old are not allowed in the spa

Policies

Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

The Swan Hotel
The Swan Hotel and Spa Hotel
The Swan Hotel and Spa Ulverston
The Swan Hotel and Spa Hotel Ulverston

Frequently asked questions

Does The Swan Hotel and Spa offer free cancellation for a full refund?

Yes, The Swan Hotel and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Swan Hotel and Spa?

Yes, there's an indoor pool.

Are pets allowed at The Swan Hotel and Spa?

Yes, dogs are welcome. There's a charge of GBP 15 per accommodation, per night. Service animals are exempt from fees. Dog exercise areas are available.

Is parking offered on site at The Swan Hotel and Spa?

Yes, there's free self parking.

What are the check-in and check-out times at The Swan Hotel and Spa?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.

What is there to do at The Swan Hotel and Spa and nearby?

Have fun with nearby activities like fishing and hiking. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. The Swan Hotel and Spa also has a steam room and spa services, as well as an arcade.

Are there restaurants at or near The Swan Hotel and Spa?

Yes, there's an onsite restaurant.

What's the area around The Swan Hotel and Spa like?

The Swan Hotel and Spa is a short 17-minute walk from Lake Windermere and 20 minutes' walk from Lakeside Windermere Ferry Landing.

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Reviews

The Swan Hotel and Spa Reviews

7.8

Good

7.8

Cleanliness

8.0

Amenities

7.6

Staff & service

7.6

Eco-friendliness

7.6

Property conditions & facilities

Popular mentions

Service staff
Room
Food
Location
Spa
Restaurant
Breakfast
Bed

Reviews

8/10 Very good

Great place, friendly staff, easy parking and good facilities. Rooms were way to warm and uncomfortable to sleep in - AC not operational & the fans provided did little to alleviate the stuffiness.
Simon, 3-night trip

8/10 Very good

Comfortable hotel in good location
Amanda, 2-night trip

10/10 Exceptional

The staff were lovely and friendly. Very welcoming of my little dog which is a quality i look for in people. The hotel is beautiful. Food excellent. Loved our short stay but definitely going back
Lorna, 1-night trip

6/10 Good

Unfortunately not good value for money. Hotel pool and facilities were tired and not clean. Room's air con didnt work and fans werent provided. Restaurant food was nice but expensive for what it was.
Russ, 1-night trip

10/10 Exceptional

Favourite hotel

Another lovely stay at our favourite hotel, great food and service, lovely decor and super comfy bed. Highly recommend
1-night trip

10/10 Exceptional

Beautiful hotel , friendly and helpful
Jules, 1-night trip

10/10 Exceptional

Great hotel, cleanliness and location - perfect!

Really good stay. The hotel was exceptional - the decor, cleanliness, location and views are first class. Staff were really polite and attentive. Great place to stay in the lakes and we will be returning.
Sean, 1-night trip

8/10 Very good

Ok
Julie, 2-night trip

10/10 Exceptional

Friendly, professional staff

Lovely hotel - staff professional but friendly. We really enjoyed our two nights
Sarah, 2-night trip

8/10 Very good

Relaxation

Nice but the rooms looking a little tired in the old buildings now. Lovely food here and of course location beautiful
A, 2-night trip

8/10 Very good

Couple break

Nice relaxing break
Trevor, 1-night trip

2/10 Poor

The hotel is dirty and the spa is over filled so your unable to get a bed or even get in the hot tub The manager Yasmin is very rude speaks down to you and laughs at any problems you have . I would recommend to stay else where .
Jessica, 1-night trip

8/10 Very good

A little bit dated and our room had quite a few stains on carpet and upholstery. Service at both the evening meal and breakfast was slow and appeared to be a lack of organisation/experince.
Owen, 1-night trip

6/10 Good

Nice area and some friendly staff. Cleanliness and upkeep of property a disappointment.
Joshua, 2-night trip

8/10 Very good

Gala New Year’s Eve was very disappointing not worth the money food not very good and couldn’t hear the singer from where we were sat at all
Virginia, 4-night trip

6/10 Good

The setting of the hotel was beautiful. The hotel was stunning However the food could have been better. Choice for dinner was very limited. Unfortunately I had to return my breakfast on the first morning as it was vey cold Overall our stay was pleasant
James, 2-night trip

8/10 Very good

Really good thank you. However, had to wait 6 hours for a taxi and quite loud very early in the morning.
Jeanette, 1-night trip

4/10 Fair

Filthy, health risk

Bathroom absolutely filthy, heavy mould, peeling wallpaper and faulty air conditioning, not great a allegedly four star hotel
Lee, 1-night trip

6/10 Good

We chose this hotel as it was promoted as dog friendly and we were visiting the area for hikes with our pup. Overall we enjoyed our stay. We thought the food in the restaurant was really great - especially the Sunday roast! Parking was included which was great, and there's a really nice trail right from the property that was perfect for morning strolls. The staff were very friendly and the room was spacious and nice. We did feel that overall the establishment was understaffed and it led to a subpar experience in some ways. We were constantly left waiting in the restaurant for orders to be taken and things were forgotten on numerous occasions. At the spa, they let way too many people in and it was overcrowded, loud and not relaxing. There wasn't even a spot on the wall to lean on in the hot tubs. This was a bit disappointing as its a lovely spa and has so much potential. Only sharing this feedback in hopes some small changes could be made to bring the hotel up to it's full potential!
Natalie, 3-night trip

10/10 Exceptional

Swan experience

Had a lovely stay at Swan Hotel, lovely view but windows could do with a wash. Pleasant and friendly staff. Disappointed in pool area of hotel, sauna out of order and steam room not working properly. One of the reasons why we decided to stay at this hotel was the leisure facilities. The spa at the end of hotel was a 2 hour experience and it seemed you had to book this, I'd rather come and go as I pleased. It was a special couple of days away for my 70th Birthday so a wee bit gutted it did not come up to expectations.
Lesley, 2-night trip

8/10 Very good

Nos From next room was bad
David, 1-night trip

4/10 Fair

Too many little things missing

Air con unit in the bedroom with a sign saying no longer working, but no fan. No bath mat or grab rails, only shower over bath and very slippery. No toilet brush. No shower cap or cotton buds. Large containers of shampoo and conditioner did not pump. Breakfast -make your own toast but it burns the toast and was told " it always does that !" Coffee was served but i'd almost finished my breakfast by the time it arrived.
Louise, 1-night trip

6/10 Good

The staff were very accommodating and very pleasant. There were no bottles of water in the rooms and when we asked why not, we got told that it is no longer provided. The floors in the ladies and gents changing rooms were very dirty and it hadnt been cleaned for quite sometime. There were no shampoos or body wash in the male changing rooms and there was no one to attend to the floor safety around the pool as there were a lot of water and very slippery. No drinking water was provided in the water machines. When this was mentioned to the staff, we got told that the hotel had to cut down in the cost and yet the prices of the rooms had increased greatly, including the prices of the foods and drinks at the bar and the restaurant. It is a shame to see that the standard had dropped a lot despite the huge increase in the cost.
ladan, 1-night trip

2/10 Poor

Please stay elsewhere

Just got home really upset. Saved up to take my mum as a special treat. We arrived and checked into our “lovely room”. There is nothing lovely about this room. It was filthy. I was embarrassed to take my mum. I’m not one to complain and feel awkward in doing so so didn’t say anything. Had we been asked how everything was then I would’ve said but we weren’t even asked on checking out how we found everything. First the room was shocking , drafty and in desperate need of a full makeover. It’s tired, paint chipping, dirty marks all over, really grubby heavily stained carpet. Filthy radiator, who knows what we were breathing in from it. Heavily marked area where the tea and coffee pot were. No slippers, robes or bottled water as advertised . Windows were like a health hazard, black mould, really cold draft coming through, heavily disguised with shutters. We went to the spa, same again, dirty. Foam scum in the pool. Used cups, food containers and plastic glasses littered everywhere, on tables, around the pool, outside, towels everywhere. We were in there for 2hrs and they were still there when we left! Restaurant food was ok but expensive. The waiter was very nice. He was the best thing about it. The hotel was cold and drafty. My mum gets cold so he sat us at “the warmest table” in the restaurant as it was next to a radiator…this wasn’t on! The fires were out in the evening. We had to go back up and put an extra layer on to sit in the bar area as it was that drafty.
andrea, 1-night trip

10/10 Exceptional

Fold away bed needs a more comfortable mattress
Joanne, 2-night trip