Another lovely stay at our favourite hotel, great food and service, lovely decor and super comfy bed. Highly recommend
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月26日
A wonderful two night break
A lovely hotel in an iconic location. We were able to enjoy a beautiful 5mile walk from the hotel door. The staff are so friendly.
Jim
Jim,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月13日
Nuala
Nuala,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年9月4日
Filthy, health risk
Bathroom absolutely filthy, heavy mould, peeling wallpaper and faulty air conditioning, not great a allegedly four star hotel
Lee
Lee,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月29日
We had a lovely relaxing time
GARY
GARY,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年8月25日
Jane
Jane,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月22日
Simon
Simon,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月12日
Great hotel, cleanliness and location - perfect!
Really good stay. The hotel was exceptional - the decor, cleanliness, location and views are first class. Staff were really polite and attentive. Great place to stay in the lakes and we will be returning.
Sean
Sean,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年8月10日
Thumbs up.
The hotel was lovely and the room we stayed in had a very comfy bed, tea and coffee facilities and a river view.
The food was very nice although a little on the pricey side. I was a bit disappointed that the picture of the pool on the website which went outside was only accessible via the spa though. Breakfast was a little chaotic and took us sometime to get our breakfast ordered.
Overall this was a great one night stay.
Christopher
Christopher,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年8月10日
Swati
Swati,4 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年8月2日
yuzhe
yuzhe,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年7月30日
Very late check in
Harry
Harry,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年7月29日
Karen
Karen,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年7月25日
Great place to stay and eat
Peter
Peter,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年7月18日
Rough diamond , lovely stay.
Lovely hotel, fantastic aspects and location, dog friendly, however bar food and service was chaotic
Jo
Jo,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年7月13日
The worst hotel I never stayed at! Accidentally booked for the wrong date. Contacted the hotel about 3 months in advance to try and change the booking and given an absolute flat ‘no’ despite there still being availability at the correct date. Really poor customer service.
Jackie
Jackie,1 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2024年7月6日
Great location, decent food and good bed. Dissapointed charged an extra £65 for a dog, when selected a pet friendly room via expedia. Customer service was very poor and one staff members attitude was awful. Expected better from a hotel such as the swan. Wont stay again, very stressful experience checking in, not relaxing as it should be.
Robert
Robert,1 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2024年6月29日
Angela
Angela,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年6月23日
Jordan
Jordan,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年6月21日
Too many little things missing
Air con unit in the bedroom with a sign saying no longer working, but no fan.
No bath mat or grab rails, only shower over bath and very slippery.
No toilet brush.
No shower cap or cotton buds.
Large containers of shampoo and conditioner did not pump.
Breakfast -make your own toast but it burns the toast and was told " it always does that !"
Coffee was served but i'd almost finished my breakfast by the time it arrived.
Louise
Louise,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年6月17日
Comfortable hotel in good location
Amanda
Amanda,2 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年6月16日
hersha
hersha,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年6月13日
Andrew
Andrew,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年6月5日
Swan experience
Had a lovely stay at Swan Hotel, lovely view but windows could do with a wash. Pleasant and friendly staff. Disappointed in pool area of hotel, sauna out of order and steam room not working properly. One of the reasons why we decided to stay at this hotel was the leisure facilities. The spa at the end of hotel was a 2 hour experience and it seemed you had to book this, I'd rather come and go as I pleased. It was a special couple of days away for my 70th Birthday so a wee bit gutted it did not come up to expectations.