我是否可以免費取消馬薩努頓度假村的預訂並收到全額退款？

可以，馬薩努頓度假村在我們網站上有提供可全額退款的客房，您可以根據住宿的取消規定，在入住前幾天取消即可。詳細的條款和條件請務必參閱住宿的取消規定。

馬薩努頓度假村是否有游泳池？

是的，住宿提供2 座室內游泳池、室外游泳池 (季節性)和兒童游泳池。

馬薩努頓度假村是否允許攜帶寵物？

可以，歡迎狗入住，最多共 2 隻，每隻寵物的重量上限為 32 公斤。收取每次入住每隻寵物 USD225 的費用。服務性動物免費。提供寵物狗自由活動區。可能會有某些限制，詳情請洽住宿業者。

馬薩努頓度假村是否提供停車位？

是的，住宿提供免費自助停車服務。提供免費露營車/巴士/卡車停車位和電動車充電站。

馬薩努頓度假村入住登記和退房的時間為？

入住登記開始時間：17:00；入住登記結束時間：任何時間。退房時間為 10:00。提供零接觸退房服務。

馬薩努頓度假村和附近有什麼好看好玩的？

盡情享用附設的冬季活動設施，包括滑雪板, 滑雪胎和滑雪，氣候暖和之後則可使用住宿內的高爾夫球場。住宿還有提供其他娛樂活動，例如健身課程、籃球和壁球。您可以在這裡 2 個浴缸裡任選一間來享受放鬆的 Spa 療程，或在 2 座室內游泳池裡選一間來游個泳，重振一下精神。馬薩努頓度假村也具備2 間酒吧、水上樂園和三溫暖，以及健身中心、遊戲間和野餐區。

馬薩努頓度假村內部或附近是否有餐廳？

是的，此住宿附設 4 間餐廳。

馬薩努頓度假村住宿資訊、相片和旅客評語

Q: 馬薩努頓度假村和附近有什麼好看好玩的？

盡情享用附設的冬季活動設施，包括 滑雪板, 滑雪胎和滑雪，氣候暖和之後則可使用住宿內的高爾夫球場。住宿還有提供其他娛樂活動，例如健身課程、籃球和壁球。您可以在這裡 2 個浴缸裡任選一間來享受放鬆的 Spa 療程，或在 2 座室內游泳池裡選一間來游個泳，重振一下精神。馬薩努頓度假村也具備2 間酒吧、水上樂園和三溫暖，以及健身中心、遊戲間和野餐區。

Q: 馬薩努頓度假村內部或附近是否有餐廳？

是的，此住宿附設 4 間餐廳。

10/10 好極了

2025 年 10 月 15 日

The condo was very nice, spacious and clean. It was a very pleasant stay.

Tijuana，2 晚旅行

Hotels.com 真實旅客評語

8/10 非常好

2025 年 10 月 15 日

The resort was fantastic. Plenty of things to do with the family. The rooms were very nice, but they need to be updated. Beds were very comfortable though.

Andrew，1 晚家庭旅遊

Hotels.com 真實旅客評語

10/10 好極了

2025 年 10 月 14 日

jane，2 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 10 月 13 日

Very nice at check in and efficient. Rooms were super clean. We made use of the hot tub and we really enjoyed dining in the camp fire restaurant which was also very efficient and delicious

Juliana，1 晚家庭旅遊

Hotels.com 真實旅客評語

10/10 好極了

2025 年 10 月 13 日

Wonderful Long Weekend!

I chose to stay here because they are a pet-friendly resort. We enjoyed eating at Base Camp restaurant which allowed us to have our dog with us on the patio. The rooms were dog themed and the room offered a food/water dish for the pup. The dog park was phenomenal. We will be back for sure.

Jennifer，3 晚家庭旅遊

Hotels.com 真實旅客評語

8/10 非常好

2025 年 10 月 12 日

Kevin，2 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 10 月 11 日

clean environment, easy check in and out, beautiful grounds

Wandae，2 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 10 月 6 日

Everything was good

Antonio，2 晚家庭旅遊

Hotels.com 真實旅客評語

10/10 好極了

2025 年 10 月 2 日

Michelle，4 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 10 月 1 日

Fine rest stop for the night

Roger，2 晚好友同遊

Hotels.com 真實旅客評語

6/10 不錯哦

2025 年 9 月 29 日

This resort is stuck in the 1980s. It's tired, not updated, and needs a good overhaul, but most importantly, needs a deep clean - and routine cleanings. Our room smelled like air freshener, was dusty, old furniture, and a much lower quality than we were expecting from such a highly respected resort. Customer service was lacking, as requests for our room were not met upon checkin and not actually sent to our room until nearly midnight. The resort itself seems like it might be nice in the winter, but we would not recommend the accomodations.

Linda，2 晚家庭旅遊

Hotels.com 真實旅客評語

6/10 不錯哦

2025 年 9 月 29 日

Nope

We wanted (and booked and paid for) the hotel, but when we arrived, we were told they were overbooked and moved us to a condo which they said was an upgrade. The condo was dated, bedding was old and not nearly enough, the carpet was stained, paper products, chipped furniture and it had no coffee.

Dawn，2 晚家庭旅遊

Hotels.com 真實旅客評語

4/10 一般般

2025 年 9 月 28 日

Disappointed “Resort” Stay

The rooms we were given looked like they had not been used in quite some time. Musty smell. Dirty toilets, vanity. Outdated everything and the TVs did not work or were not connected properly. The bed was uncomfortable and the blankets were old and seemed like they had not been laundered.

Brian，2 晚家庭旅遊

Hotels.com 真實旅客評語

8/10 非常好

2025 年 9 月 28 日

Check-in was great. Place was clean but microwave and toaster oven stopped working. Probably a circuit breaker issue but we couldn’t find the breaker box to fix. Also no checkout instructions - what to do with trash, sheets , towels etc

Elissa，2 晚家庭旅遊

Hotels.com 真實旅客評語

2/10 不太好

2025 年 9 月 24 日

Donald，1 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 9 月 22 日

Siddhesh，1 晚旅行

Hotels.com 真實旅客評語

6/10 不錯哦

2025 年 9 月 22 日

George，2 晚旅行

Hotels.com 真實旅客評語

6/10 不錯哦

2025 年 9 月 22 日

Dreary condo

Condo nothing special. Horrible views of nothing. No supplies whatsoever.

Patricia，3 晚旅行

Hotels.com 真實旅客評語

2/10 不太好

2025 年 9 月 22 日

Julie，2 晚家庭旅遊

Hotels.com 真實旅客評語

10/10 好極了

2025 年 9 月 21 日

Weekend celebration.

It was a wonderful trip. Lots to do. Even though it was a little pricey, we had a good time.

Emanuel，2 晚家庭旅遊

Hotels.com 真實旅客評語

8/10 非常好

2025 年 9 月 16 日

Massanutten962025

My stay was not so good. The issues that I experienced were the lack of access to the TV and to the internet during my first 24 hours. It was discovered that the box for the tv had fallen behind the TV stand. Lack of access to the internet because there was no modem. I am pleased to report that the TECH team worked to replace the missing modem and discovered that the replaced modem did not work. They continued trouble shooting the issue until it was fixed by installing a new unit. My suggestion for the cleaning staff is to double check whether the room has a tv box and a modem.

Mary，2 晚家庭旅遊

Hotels.com 真實旅客評語

2/10 不太好

2025 年 9 月 15 日

Poor Services

The young lady at the check-in site was very nice. Once we got to our unit the keys did not work so we waiting an extremely long time for someone to let us in. After putting our luggage in the unit, when my 8 yrs old niece went to the bathroom, we discovered the bathroom toilet would not flush. Again we waited an extremely long time for a maintenance person to arrive. My husband ended up going back to the check-in-location to complain to a manager because we have not had dinner because we are now waiting on a maintenance worker. The manager gave my husband a $50 coupon to be used on the resort. The next day we used the coupon at the Woods Grill for a buffet breakfast. This was a terrible experience, our party consist of 3 adults and 2 children. The adult price for the buffet was $16 per person and the children’s price was $9 per child. We were never informed that the drinks were not included in the buffet price. In total we paid over $50 for drinks: 1 coca cola, 1 kid’s sprite, 1 kid’s apple juice, 2 cranberry juices, and 1 cup of coffee. Please understand that none of these drinks had refills and they did not contain alcohol. The waitress was very rude and she made sure that she mentioned; after we had eaten the meal that a gratuity of 18% would be taken out of our coupon. The menu indicated a gratuity of 20% for a party of seven or more and we were only a party of 5 who believes in tipping for excellent service. I will never go to this restaurant again.

Sharon，2 晚家庭旅遊

Hotels.com 真實旅客評語

10/10 好極了

2025 年 9 月 14 日

Earl，2 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 9 月 13 日

Lori，1 晚旅行

Hotels.com 真實旅客評語

6/10 不錯哦

2025 年 9 月 8 日

Richard，2 晚旅行

Hotels.com 真實旅客評語

馬薩努頓度假村

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