It’s a nice hotel but I had one major problem with it. Due to heavy sargassum no one used…
Disappointing..hotel clean and service good except for customer service at front desk…
別忘了！集 10 個印花可以換 1 晚獎勵*住宿
Spa 設施每日開放。18 歲以下房客禁止進入 SPA 池。
18 歲以下房客禁止進入 SPA 池。
住宿使用消毒劑進行清潔；經常有人接觸的表面會以消毒用品清潔，且床單和毛巾會以攝氏 60/華式 140 度以上的水溫清洗。
This hotel is more of a family hotel, you’ll still have fun if you’re going with friends but it has more of a family vibe. The staff is amazingly friendly! I loved everyone there!
Jessica, 4 晚好友同遊, 2021年06月04日
Armando and Rodrigo Cab were the best amongst the servers but the entire staff is exceptional! Very accommodating very helpful and informative. There was never a NO given to us! Extremely pleasant visit! Beloved kept us fed and full!
Genee, 3 晚旅行, 2021年05月28日
It flew by. A lot of fun. Great beach lounging area.
Megan, 5 晚旅行, 2021年05月14日
Great stay overall during Covid. Many precautions taken to make everyone feel safe and comfortable. Rooms are average, yet clean and of a nice size. Staff incredibly friendly and worked very hard to ensure our happiness, despite obvious challenges of being short staffed. Food options were fresh and flavorful, though somewhat limited. Pool was large and water was fantastic. Beach is gorgeous despite seaweed which the cleaned constantly. Tons of chairs/loungers and abundant shade from palm trees. A/C in room struggled at times. No major complaints !! Tips 1-plan an early dinner 6-730p to avoid not being able to get into any restaurants (no reservations) 2 - be patient and friendly. They work so hard ! 3 - ask for ice with drinks/water when being served 4 - expect to walk a but, pathway from lobby to rooms/restaurants/pool etc is a stretch through jungle 5 - you will see Goutis, Coaties, Iguanas and the occasional Monkey !
Christina, 4 晚家庭旅遊, 2021年05月11日
My family enjoyed their stay. Our first all inclusive. The resort tried to satisfy everyone which can be difficult during COVID -19. We would return again.
Rick, 9 晚家庭旅遊, 2021年05月04日
Everything was absolutely great! Beach is beautiful (no rocks in the water), coral reef 10 minutes away boat ride. Pool area and bar are awesome too. Lots of activities during the day (games, bingo, pool volleyball, etc.) Music or show almost every night. Food is great, lots of variety. Will come again.
Miroslava, 5 晚好友同遊, 2021年04月21日
7 晚旅行, 2021年04月20日
What a beautiful resort! The staff was so friendly and food amazing! Only a few restaurants were open due to pandemic but that wasn’t a problem for us! The room was super clean and the bed was very comfortable! Grounds were so lovely! Absolutely love this place! Can’t wait to visit again next year!
1 晚浪漫之旅, 2021年04月20日
The Catalonia resort was great! Wonderful, warm staff, the beach was one of the best I've been to in Mexico and the activities were super fun. Also, it is SUPER kid-friendly! The only thing lacking, I would say is the food. It was hit or miss. Some very high highs and low lows when it came to the food. But if you're no foodie, it's all good! Definitely recommend Catalonia Maroma!!!
4 晚家庭旅遊, 2021年04月14日
We loved the beach and the cleanliness of the resort, but not the foods. The buffet served the same foods every morning, lunch and dinner. I know with Covid that not a lot of the restaurants are opened, but at least changed the buffet foods a little, especially for dinner. We are really picky people.
6 晚浪漫之旅, 2021年04月10日