索弗布雷特海濱飯店 - 登高精選飯店 - 維吉尼亞海灘

Very friendly staff!

Very friendly staff and community. Good food decent prices

Not the best experience but oceanfront location was nice. Disappointed that room wasn't ready at check-in even though we were there a good hour after check-in time. Never got a call when our room was ready like they said they would do. Kept DND sign on door so didn't have housekeeping during our short stay but requested extra TP and never got it so had to ask again. No one (staff nor guests) seemed to be concerned about social distancing, facemasks, etc.

Lack of towels. Every day of our stay no towels. Would have to go down to desk few times and ask. They did get them eventually but not good. Ac unit very loud. It’s old

Great location, room was clean, and staff friendly. I think the main downsides for us was that the parking is far away, the beach access not a straight shot, and the loud restaurant/bar. Parking was about a 2 block distance away so you are loading/unloading, driving back and forth to the lot, etc. Maybe wouldn't feel so cumbersome if it was an adult group without kids. The beach access is a little cumbersome too as you have to walk this maze of sidewalk past the restaurant/bar and if you don't like loud music this isn't the place for you!

Cleaning looked like it was rushed, AC broke, renovations needed, cable went out, no towels in room and elevators broken

The staff was very friendly!

Some work had been done on our room before we arrived, and there were still toilet parts on the counter. We asked for these to be removed while we were out, and they never were for our entire stay.

Overall my stay was nice, my only issue was with the fact that ippn arriving we did not have any washcloths in our room. That entire first day was spent asking the front desk for washcloths and other things that took forever to get or didn't receive at all. One front desk lady in particular, I won't call her out pretended she was handling our issues but was more interested in going in the back to watch her show.

Location on the beach/boardwalk, price, and good reviews are top reasons for staying here. Calypso grilled attached has good food and service. Plus Ascend has a good reputation. Very disappointed by hotel conditions and service. Had to call twice for bath towels then finally go downstairs for a beach towel since they were out. Drains were both nearly clogged so that’s gross. The pool is currently a duck pond. Dudes above me played loud bass ‘music’ so my relaxing waves were drowned out. Hallway ac was out/unplugged so it was about 110 degrees there. Hunting for ice was a challenge when the machine was out.