Elevator was out for the whole stay, i was not offered a discount for the inconvenience. There was a hole in the bath fixture which could contain mold or bacteria.
真實旅客
6 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 5 月 16 日
Ge & Mell
It was good but there we can ear people walking on top of us and talk. If you go there to rest not a good idea
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 5 月 10 日
Rita
Rita,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 5 月 8 日
Anna
Anna,2 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 5 月 6 日
Unsatisfied guest
We booked last minute due to flying into Fredericton instead of Moncton. When arriving at the hotel we were told to walk down the hall and take the stair to the 4th floor. When I seen the elevator sign and asked why we couldn’t take the elevator, they told me they were not in service. So we had to walk up 4 flight of stairs with our luggage. My parent are almost 80yrs old and my father has a hard time with stairs. After asking if we can change rooms to another floor I was told unfortunately all rooms were pre assigned and they have no rooms they can change it to. So I lugged all of our luggage by myself ( was not offered any assitance) up to the 4th floor. I was not happy. If I wasn’t there my parents could not have done it themselves. They should have anlternative plan when the elevator is out of order. We found out just before checking out that it has been out of order for several weeks. I find this unacceptable. It was never mentioned on this website that elevators was not an option. The next day to check out I lugged the luggage back down. This lack of communication between a 3rd party and the hotel should be relooked at.
Rose
Rose,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 5 月 3 日
Nasrin
Nasrin,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 5 月 2 日
First and last time
Took a longgg time for someone to greet me when I arrived. I normally don’t care but I had been driving all day. I saw someone sleeping on the desk out back. Front desk manager didn’t even say hello or even be phased that I was waiting. Proceeded to go through the check in process. “Last Name?”
They tell me I’m situated on the top floor, but was informed that the elevator was not operational. I had to carry my bags all the way to the top floor.
Light bulbs were not working in my room.
Oh and the TV is tiny and I had to set it up before I could use it as the set top box was not reading.
The shower drains slower than the water that comes out so you are standing in dirty water while you shower.
Pillows were flatter than a pancake.
Didn’t provide a receipt or thank me for my stay. Had to call back to have one emailed.
Needless to say, I will unlikely return.
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 4 月 28 日
Marie eve
Marie eve,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 26 日
Nice 3 days stay in Oromocto. Room needs a little love, still with carpet,which is outdated. Elevator not in service.
Overall ok. Good size fridge, microwave clean and coffee maker all in good condition. Continental breakfast good, plenty of choices. We had a suite.
Sylvain
Sylvain,3 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 4 月 19 日
Need alerts when essential service not in use.
The hotels elevator was out of commission Again. Why does your site not update on important necessities like this. My wife has issues with mobility. We would never have booked if we knew this. I wanted to cancel right away but didn't know how hard it would be to do. So my wife suffered through it. How can I trust this site anymore. Am I going to have to call every hotel now after book through you.
James
James,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 4 月 8 日
Traveler
The property is a little run down staff very nice .. elevator not working,,
maurizio
maurizio,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 8 日
Lisa
Lisa,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 7 日
Shea
Shea,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 7 日
Paul
Paul,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 3 月 24 日
Not up to our expectations
We arrived to find pit that the elevator was not operational. This happened at this property in the past and we received an emailed notification in advance. Not this time. This was problematic since the weather was very cold and we had heavy packages of items that had to be kept from freezing. We therefore had to carry them up to our room, and then down the stairs in the morning. Had we known in advance, we could have booked a different hotel. As well, the hairdryer smoked and shot flames, so was not operational. All in all, not up to our former experiences at this property.
John
John,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 3 月 9 日
Steinunn
Steinunn,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 3 月 9 日
Andrew
Andrew,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 5 日
lynn
lynn,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 5 日
Great service.
DIANA CAROLINA
DIANA CAROLINA,1 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2025 年 3 月 3 日
Elevator out and only 1 stairway open made us seriously question accessibility and safety. We had to lug everything up and down.