The towel is not clean and pale yellow in colour. The safety door lock is out of order. The receptionist doesn’t give me a receipt for cash deposit. The breakfast is not good, the food seems not fresh. The hotel is too old and it doesn’t worth that price.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2018年5月15日
4 minutes walking to Greenlane train station, has train to the downtown city centre. free wifi in lobby, no free wifi in the room unless you become their member (application is free), breakfast is ok. not much restaurant nearby, need walk 5 to 10 minutes to reach Macdonald/cafe/vietnameses restaurant
Fong Tat
Fong Tat,2 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2015年1月14日
前台服务很好
酒店工作人员很敬业,服务不错。
真實旅客
Hotels.com 真實旅客評語
8/10 非常好
2024年12月13日
Novotel Greenlane experience
Front of house staff friendly & helpful
Bar staff on Thursday particularly friendly & helpful
Disappointed with limited food available for room service
Claire
Claire,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月22日
Lisa-Marie
Lisa-Marie,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月9日
Jeonghyun
Jeonghyun,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月20日
Better than expected
Friendly quick reception & check in, good bar food & good servings of wine & I like the atmosphere in the house bar area. The only let down was the sewerage smell in bathroom but mostly managed to air that out when we went out for awhile. Suspect floor over flow drain needs to be sluced out with a reasonable volume of water & something like bleach based toilet cleaner. The Bed was really comfortable & it was a good nights sleep. The breakfast buffet is excellent.I guess one day this hotel will have both lifts working, is the right hand one still under maintenance from when I was there 2 years ago? But would I stay there again? Definite Yes.
Grant
Grant,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月19日
Susan
Susan,2 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年9月18日
Bad place to stay
Gurpreet
Gurpreet,6 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年9月16日
Te Aute
Te Aute,2 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年9月16日
Hotel is average and facilities average. Food is OK, area is not so good
Stephen
Stephen,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年9月4日
sebastian
sebastian,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年9月1日
1 elevator out of order
No mini bar
Only 2 bath towels
One and a half hours for a main course and after a half hour wait for the desert menu we left the restaurant.
The meal was overpriced therefore we chose not to have breakfast there and probably won't stay at Novatel again
Service at the main entrance was good and prompt.
Raewyn
Raewyn,1 晚旅行
Wotif 真實旅客評語
10/10 好極了
2024年8月24日
Lovely place to stay very friendly staff look forward to next time
Kerry
Kerry,1 晚家庭旅遊
Wotif 真實旅客評語
8/10 非常好
2024年8月18日
We had a great stay warm, clean, good parking where i can view my car, lovely staff good breakfast
Mikaela
Mikaela,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年8月13日
Great Hotel. Awesome restaurant and friendly staff.
Warren
Warren,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年8月5日
Stephen
Stephen,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月5日
Very handy to nearby medical facilities
Stephen
Stephen,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年8月3日
Service at reception was outstanding unfortunately the room had not been cleaned properly especially the bathroom fortunately the hotel got it cleaned immediately by the person on our floor .
Peter
Peter,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年7月22日
Anna
Anna,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年7月15日
Check in and check out was very smooth and the staffs who checked me in and out were just fantastic. Made me feel very important. They were so nice to me. Thanks Novotel , Thanks Expedia👍🎉