Had an upgrade to a suite room, which was nice, however, the standard of cleaning was awful, particularly after the last couple of years with cleaning theoretically enhanced after Covid.
Someone had obviously shaved in the room previously, there were black hairs all over the sink. I asked them to sort this, they came and ‘cleaned’ it again. However, when I went in the bathroom later on, I could still see a lot more black hairs on another part of the sink. The staff said they would sort, but didn’t seem to think as though the hairs were a problem.
There was also someone’s ear plug under the bed and a sachet of jam on the sofa when I sat down. There was a lot of dust on many of the surfaces.
On the plus side, the sports facilities are quite decent and the pizza at dinner was quite good.
Wouldn’t stay again due to the lack of hygiene
