Overall a bit dated facility and shortage on staff
Attila
Attila,2 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2025年2月9日
So sadly rundown and disappointing.
We have used this hotel previously and have always been pleased. However now it feels so run down- this hotel is in much need of renovation. The pool is poor and in much need of renovation and decoration. The breakfast was tasty but so sparse and we had to ask for items to be refilled. Lack of staff- the staff on reception were unfriendly and I felt like I was bothering one lady to request some towels.
On the night we arrived we had no heating and the room was freezing cold. This was not fixed for our entire stay and we were given some oil heaters. There was no apology for this or refund.
Overall the hotel had a joyless feel like it is being rundown ready for closure.
Nicola
Nicola,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年1月30日
Mike
Mike,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月29日
ADAM
ADAM,1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年1月24日
Do not stay here!
When I arrived, it was clear there was a large party taking place. There were large groups of people standing in the doorways smoking and the entire building stunk of smoke. When I asked at reception, I was informed that the party would stop at 12:30 am. When I got to my room, it was directly above the event smelt of smoke and I could hear the music Word for Word. I was so disappointed with the condition of the hotel the attitude of the Staff and the expectation that anyone could sleep in such an unsanitary and noisy environment I left and booked another hotel. Do not stay at this hotel if you can afford to stay elsewhere.
Alex
Alex,1 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2025年1月22日
Poor Hotel with Excellent Staff
Very poor condition room, in need of much attention / replacement of items. This included an Electric Shower over the bath that did no function correctly - only producing a trickle of water! Very poor.
Noise in corridor outside room up until 12:00 AM did not help matters.
On a plus side the staff were excellent, very welcoming and helpful.
Martyn
Martyn,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月21日
Tracy
Tracy,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月10日
Good value for money
Enjoyed using the pool and gym. Opening times of the facilities were good. Excellent breakfast. Comfortable room. Good value for money.
Anne
Anne,1 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2025年1月9日
Dale
Dale,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月27日
Great service from staff
Great service from staff and enjoyed dinner and breakfast. Unfortunately the building is in need of some TLC which let it down slightly.
Sarah
Sarah,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月25日
Omoshalewa
Omoshalewa,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月23日
Lovely night away
We took an evening away for ourselves before the Christmas craziness.
The room had a lovely view of Winter Hill and the huge bed was very comfortable.
The breakfast was very good and the staff were friendly and professional.
We would definitely stay again.
Emma
Emma,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月17日
William
William,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月4日
John
John,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月28日
Mike
Mike,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月28日
Shane
Shane,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月26日
Really enjoyed my stay
Wayne
Wayne,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年11月22日
Carol
Carol,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月22日
Orie
Orie,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月21日
Fantastic 1 night stay
Less is more stay
Would recommend
Great value for money
John
John,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年11月21日
Damien
Damien,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月18日
Nick
Nick,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月17日
The beds were exceptionally comfortable and clean. The rooms were a little dated but the main areas of the hotel we model and smart. One of the nicest breakfasts I have had and the food for the evening was of a high standard. All staff were really helpful and friendly.