My daughter has a fever, their staff is very helpful!
Bryan
Bryan,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2022 年 8 月 3 日
Kit Ching
Kit Ching,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2015 年 9 月 11 日
Jennifer Tsang
Hotels.com 真實旅客評語
8/10 非常好
2025 年 9 月 4 日
Colin
Colin,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 31 日
Clean, tidy and comfy
Room clean and tidy, friendly staff. Use of the pool and spa facilities.
Gary
Gary,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 30 日
Wouldn't come back
The pool is very run down and in need of a lot of maintenance. The changing rooms were filthy.
The rooms were nicely decorated but the bathroom was in need of a good scrub.
The bed was rock hard.
Very overpriced for what the hotel has to offer.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 30 日
Nice location family friendly
Siva
Siva,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 29 日
Great hotel - close to Thorpe Park
2nd time staying here, went for the half option. Everyone was polite with good levels of service. Will stay again ☺️
Lewis
Lewis,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 27 日
Legoland trip
We stayed here as a family of 3 during a trip to London then Legoland. The hotel is an easy drive from Richmond and to Legoland.
During our stay the staff were incredibly friendly. The hotel grounds, bar/restaurant and leasuire facilities were great.
The room was spacious and well equipped, the only downside was some small areas of mould in the bathroom.
Overall would recommend
Zak A
Zak A,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 25 日
Really lovely and helpful staff. Hotel is slightly older but has been kept really well. We had problems with the bathroom smelling very strongly of drains.
Emma
Emma,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 24 日
Lisa
Lisa,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 17 日
Beverley
Beverley,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 14 日
Lovely stay..
Nice hotel, very comfortable and nice rooms, spa could use updating, pool etc is grubby, restaurant and food was lovely, menu could use a few more veggie options but what we had was lovely, staff great too.. overall a lovely stay..
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 9 日
linda
linda,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 9 日
Great place
Crest from reception to leaving all staff so friendly and helpful
gary
gary,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 6 日
RICHARD
RICHARD,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 5 日
Very surprised to be told when we arrived for breakfast that, "There isn't much left".
Disappointed that there was no obvious means of recycling plastic products.
Enjoyed spending time in the garden in the sun but our movements were restricted by a wedding reception which was taking place. It would have been useful if the fact that the wedding celebrations were taking place was advertised on the website when we booked.
Richard
Richard,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 5 日
Chilled experience
Nice and chilled, great garden at the back and forest to explore behind for the kids.
Lucy
Lucy,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 4 日
Amazing service
Amazing service, went advice and beyond. At reception and in restaurant everyone so helpful.
Pierre
Pierre,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 3 日
Geoffrey
Geoffrey,1 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 29 日
Ok
It was ok. Reception staff were friendly and polite. One member of the bar staff was just blunt and rude, in answering a simple question.