The didn't reserved the room to me even I'd fully paid & confirmed by Hotels.com. The receptist is very impolite and just asked me to go to anther hotel which need 15 min driving time.
真實旅客
Hotels.com 真實旅客評語
2/10 不太好
2025 年 9 月 26 日
Terrible terrible time!!!!!
Unfortunately, my experience was far below the standard I expected. Usually I find your hotel wonderful I get a great quick sleep and the amenities are great. It’s secure, nice and also quiet , which I really appreciate as most of the time as I’m going to bed people are actually getting up.
When I checked into my assigned room, I was shocked to find that it was already occupied by another guest, who was extremely distressed and jumped out of bed in his pants as i work on the railway so didn’t get to me room until 6am, i was then put in a single room when i booked a double and when I complained to hotel reception and wrote in my emails were ignored.
Sian
Sian,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 9 月 21 日
Olivia
Olivia,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 20 日
Marcus
Marcus,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 17 日
Harrison
Harrison,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 10 日
Mark
Mark,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 3 日
Louise
Louise,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 3 日
Consistent friendly service
I stay here regularly and always have a consistent great experience. Staff always friendly and helpful. Breakfast has a good range of food available.
Stephanie
Stephanie,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 29 日
Steven
Steven,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 19 日
Nice break
Good value for money and we all loved the onsite restaurant
Branko
Branko,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 12 日
Mei
Mei,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 2 日
Excellent all round
The hotel is top notch. Excellent in every way. Immaculate throughout. Friendly and helpful staff. Will stay again when in the Cheshire area. Highly recommended
Alan
Alan,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 2 日
Rob
Rob,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 31 日
Marcus
Marcus,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 30 日
Sian
Sian,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 20 日
Disappointing second visit.
The room was a little disappointing. Seemed to have a big space in one corner which previously contained furniture. Besides the bed we had one chair and a dressing table. No fan or air-con despite the heat.
We visited in March and the room was much nicer.
Neil
Neil,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 19 日
Jane
Jane,3 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 15 日
Good and bad
Two day stay, lovely staff, good breakfast and beautiful grounds but no change of towels or room cleaning during the stay and the Electric Vehicle charging kept cutting out and failed to fully charge which was very problematic
Karin
Karin,2 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 30 日
Andrew
Andrew,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 13 日
Shell
Shell,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 11 日
N
N,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 25 日
Surrya
Surrya,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 19 日
Marcus
Marcus,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 7 日
Stephanie
Stephanie,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 5 月 7 日
Lacking a little something.
Ok but, the place lacked a little bit of soul.
A more personal approach from the staff would have been nice.