There was no stay. I arrived to the property- Reside Navy Yard 10 mins before my check in time. I used the code that was given to me and could not access the building to get to my room after trying the code about 10 times. The number listed for assistance didn’t work properly after calling and following the prompts about 4-5 times. I wasn’t able to get anyone on the phone. Now I have been told by Hotels.com that the Property Manager for Reside Navy Yard will not issue me a refund. I want my money that I spent to be refunded because I wasn’t able to stay at the property and had to make other arrangements. It is unacceptable to have some pay for a room they are not able to access at all
Tiffany
Tiffany,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月18日
Jasmine
Jasmine,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月6日
Great Value for Money
Very good place to stay with excellent staff and great location.
Anthony
Anthony,10 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年2月3日
Darneka
Darneka,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月26日
真實旅客
4 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025年1月24日
Robert
Robert,3 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年1月19日
Jasmine
Jasmine,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月10日
Sidewalks were blocked by cars and Ice. The main faucet was stuck between two modes and made a very loud sound when in use. The soap dispenser was empty in the bathroom. Since the internet was down I could not change the check-out time, and the front desk could not assist me.
Aside from those minor issues, it was a beautiful location and a mostly pleasant stay.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月31日
Nice hotel, comfortable. Would stay again
Eleanor
Eleanor,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月30日
Delightful
As expected and delightful.
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月16日
The stay was amazing. Clean. Safe. Quiet.
Vernetta
Vernetta,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月15日
Leticia
Leticia,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月15日
a nice apartment, not a hotel
Because this is not a hotel, the amenities are sparse. For example, a standard by-the-pot coffee maker was in the apartment, but not actually coffee (except decaf). The gym had only a couple of machines. The desk people, while friendly, could not help too much with services.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月13日
Tricky key pad
Our apartment was perfect. Only issue I had was getting into my apartment. I didn't realize you need to place all fingers in keypad for it to light up. Otherwise, fantastic place.
Tara
Tara,2 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月13日
Leon
Leon,2 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月12日
Sarah
Sarah,3 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月6日
Everything in good quality but very noisy room and housekeeping knocks at 10:30
Andrew
Andrew,3 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年12月5日
Super hard to get in front door in the dark. Not well lit and tried three times before I hit the right buttons. Had no idea where to find my room. They need to indicate that there are rooms in the basement .... room was not well kept up. Musty smell and old rilled up carpet trips you when going between bed and bathroom door.
Suzanne
Suzanne,1 晚商務旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月29日
Dope! Street parking best in the city.
Darryl
Darryl,4 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月22日
Virgie
Virgie,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月20日
Candice
Candice,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年11月19日
The staff were very nice and tried to fix some of the problems for us, so I don’t blame them necessarily but my god this place was awful. Huge noisy parties first night, which staff did eventually deal with but had to call a few times and cost me a few hours of sleep. Pullout couch was filthy and broken (had to be propped up to sleep in). No sheets for it. Stained sheets on the bed. No signs showing where gym is. View from room was rats eating garbage from the Mexican restaurant outside. Didn’t provide wifi password and had to ask for it. Dead bugs on floor. And that’s just some of the issues. Just a comically bad place. Will never stay in a Placemakr again.