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Tótem Madrid Hotel

4.0 star property
Luxury hotel with restaurant, near Gran Via

Choose dates to view prices

Photo gallery for Tótem Madrid Hotel

43-inch flat-screen TV with digital channels, TV
Gym
Premium bedding, down duvets, pillow-top beds, minibar
Front of property
Check-in/check-out kiosk
Tucked away near Gran Via, Tótem Madrid Hotel offers a luxurious retreat. Enjoy a coffee at the on-site cafe, stay active with 24-hour gym access or unwind with dry cleaning and laundry services. With multilingual staff, helpful service is always within reach.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Electric vehicle charging point
  • Bar
  • Connecting rooms available
  • Pet-friendly
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness centre
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting
  • Airport shuttle
  • Train station pick-up service
  • Train station drop-off service
  • 24-hour front desk

Feel at home (6)

  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
The current price is €275
includes taxes & fees
1 Dec - 2 Dec

Why we love this property

Luxury historical setting
This luxury hotel, nestled in the city center's historical district, offers a perfect blend of old-world charm and modern elegance.
Mouthwatering menu options
The hotel tempts taste buds with a restaurant, cafe, and bar. Continental breakfast awaits in the morning to fuel adventure-filled days.
Sleep in luxury
Guests drift into dreamland on pillowtop mattresses with premium bedding. Blackout drapes ensure undisturbed sleep after turndown service.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Double Room

Premium bedding, down duvets, pillow-top beds, minibar

Double Room

8.4 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Premium bedding
Blackout curtains
Pillow-top bed
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Premium bedding
Blackout curtains
Pillow-top bed
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Junior Penthouse

Premium bedding, down duvets, pillow-top beds, minibar

Junior Penthouse

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Down duvet
Blackout curtains
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite, Corner

Premium bedding, down duvets, pillow-top beds, minibar

Junior Suite, Corner

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Studio Suite

Premium bedding, down duvets, pillow-top beds, minibar

Junior Studio Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Premium bedding
Blackout curtains
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Double Room Single Use

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Double Room Single Use

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Premium bedding
Blackout curtains
Pillow-top bed
  • 22 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room Single Use

Premium bedding, down duvets, pillow-top beds, minibar

Double Room Single Use

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Premium bedding
Blackout curtains
Pillow-top bed
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Junior Penthouse (single use)

Premium bedding, down duvets, pillow-top beds, minibar

Junior Penthouse (single use)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Premium bedding
Blackout curtains
Pillow-top bed
  • 26 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Studio Suite (single use)

Premium bedding, down duvets, pillow-top beds, minibar

Junior Studio Suite (single use)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Separate bedroom
Premium bedding
  • 35 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Junior Suite, Corner (Single Use)

Premium bedding, down duvets, pillow-top beds, minibar

Junior Suite, Corner (Single Use)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Premium bedding
  • 32 sq m
  • Sleeps 1
  • 1 Twin Bed

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The price is €213
includes taxes & fees
1 Dec - 2 Dec
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About the area

Map
Hermosilla, 23, Madrid, Madrid, 28001

What's nearby

  • Puerta de Alcalá - 10 min walk - 0.9 km
  • Gran Via - 19 min walk - 1.6 km
  • Prado Museum - 19 min walk - 1.7 km
  • Puerta del Sol - 3 min drive - 2.2 km
  • El Retiro Park - 5 min drive - 2.9 km

Getting around

  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 18 min drive
  • Calanas Station - 4 min drive
  • Madrid Recoletos Station - 9 min walk
  • Madrid Atocha Station - 30 min walk
  • Serrano Station - 2 min walk
  • Velazquez Station - 4 min walk
  • Colon Station - 8 min walk
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pickup (surcharge)

Restaurants

  • ‪Casa Dani - ‬2 min walk
  • ‪Bel Mondo - ‬2 min walk
  • ‪Hola Coffee - ‬2 min walk
  • ‪La Maruca - ‬3 min walk
  • ‪Solo Specialy Coffe - ‬3 min walk

About this property

Tótem Madrid Hotel

When you stay at Tótem Madrid Hotel, you'll be within a 15-minute walk of Paseo de la Castellana and Puerta de Alcalá. The coffee shop/cafe is the perfect spot for a bite to eat, and after visiting the 24-hour fitness centre for a workout, you can unwind with a drink at the bar/lounge. This luxurious hotel is also a short five-minute drive from Gran Via and Prado Museum. Fellow travellers say great things about the helpful staff and location. The property is only a short walk to public transportation: Serrano Station is 2 minutes and Velazquez Station is 4 minutes.

At a glance

DONE

Hotel size

    • 64 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 10 kg per pet)*
    • Service animals welcome
    • Specific rooms only*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (EUR 36 per night)
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
    • Train station shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Babysitting (surcharge)

What to do

  • Bike rentals nearby
  • Segway hire/tours nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness centre
  • 100% renewable energy
  • Double-glazed windows
  • Comprehensive food waste policy

Accessibility

  • Lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillow-top mattress

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling

Special features

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of the Small Luxury Hotels of the World.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately EUR 26 per person
  • Airport shuttle service is offered for an extra charge of EUR 75 per vehicle (one-way. Maximum occupancy 3)
  • Train station pick-up and train station drop-off services are offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 77.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 28 per pet, per night

Parking

  • Self-parking costs EUR 36 per night

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a smoke detector and a security system on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Also known as

Hotel Totem Madrid
Totem Madrid
Tótem Madrid
Tótem Madrid Hotel Hotel
Tótem Madrid Hotel Madrid
Tótem Madrid Hotel Hotel Madrid
TOTEM Madrid Small Luxury Hotels of the World

Frequently asked questions

Does Tótem Madrid Hotel offer free cancellation for a full refund?

Yes, Tótem Madrid Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Tótem Madrid Hotel?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 10 kg per pet. There's a charge of EUR 28 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Tótem Madrid Hotel?

Yes. Self-parking costs EUR 36 per night. Electric car charging is available.

Is an airport shuttle service offered by Tótem Madrid Hotel?

Yes, an airport shuttle is available. The charge is EUR 75 per vehicle one-way.

What are the check-in and check-out times at Tótem Madrid Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.

Is there an on-site casino at Tótem Madrid Hotel?

No, this hotel doesn't have a casino, but Casino de Madrid (3-min drive) and Casino Gran Via (3-min drive) are both nearby.

What is there to do at Tótem Madrid Hotel and nearby?

Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes segway hire. Tótem Madrid Hotel also has a 24-hour fitness centre.

Are there restaurants at or near Tótem Madrid Hotel?

Yes, there's an on-site restaurant.

What's the area around Tótem Madrid Hotel like?

Tótem Madrid Hotel is in Salamanca, a short 2-minute walk from Serrano Station and 19 minutes' walk from Gran Via. Travellers give top marks for the hotel's prime location.

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Reviews

Tótem Madrid Hotel Reviews

9.4

Exceptional

9.8

Cleanliness

9.8

Location

9.6

Staff & service

9.4

Eco-friendliness

9.4

Property conditions & facilities

Popular mentions

Location
Service staff
Room
Bar
Restaurant
Shopping
Food
Neighborhoods
Bed
Ambience

Reviews

10/10 Exceptional

Lovely hotel in an excellent location
Shaun, 2-night trip

10/10 Exceptional

We love this hotel
Erika, 1-night trip

10/10 Exceptional

Great Stay. Great Location
Benigno, 4-night trip

10/10 Exceptional

We enjoyed a lot our stay . Everything was perfect!!!
ALEJANDRO, 3-night trip

10/10 Exceptional

Beautiful hotel in Madrid

Absolutely beautiful hotel, friendly staff, great amenities, and wonderful food.
Delicious cheesecake
Savory artichoke flowers
Nicole, 2-night trip

10/10 Exceptional

The hotel is very well located in a nice street and neighborhood. The hotel is modern and classy and staff were very helpful and very attentive. one elevator was not functioning but besides that, we had a great stay.
Sandra, 2-night trip

10/10 Exceptional

Great location and excellent restaurant (pimiento verde)
Gabriel, 6-night trip

10/10 Exceptional

Perfect location. Wonderful staff. Would definitely stay here every time I’m in Madrid.
Cheryl Anne, 1-night trip

10/10 Exceptional

Excellent stay !! Best location !! Will come back for sure.
Nathalie, 1-night trip

10/10 Exceptional

Super friendly staff. Room was small but very confortable. The best shopping just steps away. I had a quick dinner at the bar, excellent ambiance and great food, as well as the breakfast Will definitely stay here again.
Ana, 1-night trip

10/10 Exceptional

Good hotel in a classic neighborhood Barrio Salamanca, the best for shopping and dining, extremely friendly staff, good choice. Don’t miss Pimiento Verde the restaurant right next to the hotel.
Juan, 3-night trip

10/10 Exceptional

Location, location, location
Alejandro, 2-night trip

10/10 Exceptional

Excellent location. Clean and chic.
elle, 1-night trip

10/10 Exceptional

Every food and shopping option in the area. Great Staff service. Clean and spacious room (upgraded with VIP access).
Filomena, 1-night trip

10/10 Exceptional

M
lorena, 3-night trip

8/10 Very good

The rooms were quite small and tight.
Jonathan, 3-night trip

6/10 Good

Very friendly and helpful staff( thank you Paula!). Good location, lovely lobby bar, modern setting, comfortable beds. Stayed for 2 separate single nights on either end of our travels. First night was a VERY small corner room, awkwardly shaped, little/no storage nor space to move around. Second night room was small but more space and adequate.
EDWARD, 1-night trip

8/10 Very good

Rooms super small
Monica, 1-night trip

10/10 Exceptional

Hotel muito confortável. Equipe atenciosa e sempre prestativa. Hospedagem a recomendar vivamente.
Ricardo, 5-night trip

10/10 Exceptional

Um charme a parte

Maravilhoso! Adoramos a estadia !!
Ricardo, 2-night trip

10/10 Exceptional

Will return!

Great location in the midst of Salamanca. The rooms are stylish and efficient - dinner was delicious in their restaurant and everyone was friendly. Definitely would stay again.
Tracy, 1-night trip

10/10 Exceptional

Perfect

Stayed here again and everything was perfect again. Since I have status at expedia they have me an upgrade, the room was beautiful, spacious, good shower and the bed and sheets are wonderful, the bed is so so so so confortable. The location of the hotel is the best, and the team that works there are so gentle and kind, I want to always come back. Thanks.
Martina, 1-night trip

10/10 Exceptional

Excelente
carlos, 3-night trip

10/10 Exceptional

Great location Very nice hotel !
Max, 2-night trip

10/10 Exceptional

Excelente hotel
carlos, 4-night trip