My room is in 26th floor, the room size is fine. The window view is wonderful. To take the Train & Metro are very easy through the Hotel Elevator directly. Only one problem is to use the swim pool needs to pay extra cost. It is really unreasonable because we are their Hotel customers.
Front Desk員工英文差,Bell Service的員工,更加將自行上落行李的客人,完全視而不見!
反而最好服務態度,則只有食自助早餐,那一班員工,尤其負責即做雞蛋菜式的兩位廚師,酒店下面的商場,則尤如死城。
Lai Yin Linda
Lai Yin Linda,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2023年9月2日
Good services but charge too much for swimming.
I sent bottles of sake to the hotel for my consumption in the journey. The hotel kept them in the refrigerator for two weeks before I checked in.
The hotel is in the border of the city but is just 20 minutes walk from shopping and dinner area.
I wish to swim in the hotel but was told to pay 2000 yen which I think is far too expensive.
交通非常方便,旅館就在新神戶車站的旁邊,從旅館大廳4樓側門往下到三樓,過走廊就可以直接到新神戶車站,可搭新幹線或坐 City Loop Bus 到神戶市區一日遊,出四樓大廳側門,坐電梯往地下樓就可以到地鐵站,可搭山手線到三宮站,只要一站,走路到三宮站也只要18分左右,非常方便。房間乾淨舒適,服務人員很親切,櫃台人員英文還好,房間無缐網路順暢,房間可以看到市區夜景,早餐還可以。整體而言是個不錯的旅館,對商務人士而言,非常不錯,一般旅遊住宿也很不錯。