Overall stay was lovely, family room was amazing, so big and spacious. Leisure club staff were very friendly. Breakfast was gorgeous. Told by receptionist that there was no kids club or movie night etc but turns out there was and that we didn't need a reservation at the bar for dinner, turns out we did. We waited 45 mins for a table and another 45 minutes for our food to be served. Service was terrible, no one came near us through out our meal to check if we needed drinks etc. We kept having to get up to ask for things.