凱藝飯店

Out dated but service was great.

Regina, 1 晚好友同遊, 2021年09月06日

Hotels.com 真實旅客評語

Gross

The sheets had cigarette burns and was thread bare. The air conditioning didn’t work. The stair wells were disgusting. Old furniture from the rooms was scattered around outside. It looked like a shanty town.

Megan, 1 晚家庭旅遊, 2021年08月21日

Hotels.com 真實旅客評語

Go somewhere else.

So sad. There was body hair in and on the tub in the bathroom. We didn 't use any of the blankets as there was dried blood on one comforter and ink spilled all over the other. It is very run down, has a smell you don't want to identify and the carpets were filthy. The tv works and the door shut and locked. That was about it.

Kerri, 1 晚家庭旅遊, 2021年08月04日

Hotels.com 真實旅客評語

One night stay

One night stay. Beds were ok. The fridge made a clicking noise all night. The outside wasn't the cleanest, some construction going on. Breakfast was just a brown bag grab and go with jimmy dean breakfast sandwich, yogurt, granola bar, and bottle water.

Carrie, 1 晚家庭旅遊, 2021年07月31日

Hotels.com 真實旅客評語

Alright stay, but probably won't stay again.

It was an alright stay. I had reserved two rooms and called and requested them to be on the first floor and adjoining. Was told this would happen. When we got there we had one on the first for close to the office which was good this was a must since one of the travelers uses a walker to get around. The other was upstairs. I was told by the desk clerk he tried his best to get both together but they had been very busy. The second day when trying to get back in the rooms one of the sets of keys did not work. They had to be taken to the office and reset because they had not been set for two days. Even after that one key still didn't work. When making reservations it said breakfast was included but there was none. This may be Covid related but not sure. Most Covid restrictions had been removed by this time. We did request more towels and were given them very promptly. Beds slept good and it was quiet. Employees were friendly. Carpet left my feeling dirty.

Patricia, 2 晚家庭旅遊, 2021年07月23日

Hotels.com 真實旅客評語

Not my first choice for safety

From the second we arrived onsite, I was nervous. My daughter and her friend witnessed a drug deal while I was checking in and, if I hadn’t already paid, we would have left. The room was clean and quiet and while my daughter’s bed was uncomfortable, mine was very nice. The bathroom, although extremely tiny, was clean as well.

1 晚家庭旅遊, 2021年07月17日

Hotels.com 真實旅客評語

The stay was fine but I’m waiting on a refund from Hotels.com because Quality inn did not receive my reservation from Hotels.com and i had to pay 2x

Heidi Hudson, 2 晚家庭旅遊, 2021年07月16日

Hotels.com 真實旅客評語

Nice place for a quick stay

Shawn, 1 晚家庭旅遊, 2021年07月10日

Hotels.com 真實旅客評語

**CAUTION **

CAUTION!!! Very very disappointed with my stay! I booked two nights before arriving at this hotel through hotels.com First off- This hotel looks NOTHING like the pictures show! I arrived at a sleazy run down hotel. I was put in a room on the back end of the hotel, by the pool, where a man who was obviously intoxicated was walking around shirtless, smoking, staring at me and my young children. The man at the front desk was nice, UNTIL I found a cockroach in the middle of the night, I agreed to stay as long as I was given a different CLEAN room, upon arriving later that evening, the man acted as if we never spoke that morning. He finally gave me another room, upon checking it out I found FRESH urine stains in the bed, along with some kind of bug eggs!! I took pictures and went back to the desk to show him, he went to check it out, was upset I tore apart the beds to look for bedbugs, etc and said he didn’t see any urine on the sheets! He said I could get a refund only if hotels.com called him within a hour! Well it took hours just to get through to them and after a week of so they couldn’t get through to him to verify my refund, I called him and said they told me he could approve it on his end , but he refused!!! DO NOT STAY HERE!! Go somewhere else, drive a half hour more, keep yourself and your little ones AWAY!!

Gail, 2 晚家庭旅遊, 2021年07月08日

Hotels.com 真實旅客評語

The hotel shouldn't have been advertised with breakfast included. I stayed at other hotels that at least did a grab and go because of COVID. They did nothing except coffee with some cream. Breakfast was supposed to be included and that is why I booked there. I would have left and found another hotel except the pool was great. However it was not being cleaned like it should have been.

Ronda, 3 晚家庭旅遊, 2021年07月02日

Hotels.com 真實旅客評語