My wife and i reserved ahead but when we arrived around 10pm, we were told it was full and there was only one room available. The room was right off the lobby with little privacy. The parking lot lights shone through the curtain keeping me awake. The bed was way too soft. Would not recommend.
Mark
Mark,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 10 日
Hebergement propre . Quartier Katy mills ,ideal pour faire du shopping et trouver a manger .
Marie Pierre
Marie Pierre,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 9 日
Ashaki
Ashaki,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 8 日
Travis
Travis,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 8 日
Wonderful and the staff was so polite and friendly. The staff at the front desk were marvelous and the customer service was outstanding.
Ashaki
Ashaki,4 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 7 日
I wouldn't stay there again!
My room had a odor aa so as we walked in and our bathroom door couldn't close or you would be locked in the restroom smh...
Christina
Christina,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 6 日
Staff was friendly aand rooms clean. Check in staff were very friendly and helpful. Thank you.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 3 日
Hernan
Hernan,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 28 日
Liza
Liza,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 6 日
Rafael
Rafael,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 5 月 4 日
I didn’t like that I asked the front desk for two extra pillows and they said they don’t have any.
Gilberto
Gilberto,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 28 日
Great experience
We love springhill suites hotel in general. Been having a great experiences everytime, and this one is no exception. We stayed for 2 nights in the king bed suite. The room was very clean. Bed was comfortable. Location was perfect. So many restaurants close by. Next to the mal but still in the quiet area. Parking was easy. Breakfast was good
ELISABETH
ELISABETH,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 4 月 20 日
Bed was horrible and room was not clean.
Mary Ellen
Mary Ellen,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 15 日
Jamie
Jamie,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 8 日
Shonterra
Shonterra,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 5 日
.
Greg
Greg,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 1 日
Peaceful, clean, easy check-in/check-out, good free breakfast, nice staff, good location
Thomas
Thomas,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 3 月 29 日
Little getaway
Great place to relax. Very comfortable bed. Breakfast was average. Staff was very helpful and friendly. Lots of eating establishments nearby and within walking distance of Katy Mills mall.
Jerry
Jerry,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 28 日
Clean and comfortable
Jennifer
Jennifer,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 3 月 27 日
Bad Breakfast Experience
The stay was good; however, the breakfast area wasnt cleanly or continually stocked. When I asked for someone to clean the tables they came and when we requested more hashbrowns they brought more. My husband had to add water to his waffle batter so he could make himself some waffles.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 3 月 26 日
Complete Mistake
Worst place I have ever stayed. Besides the TV, nothing worked in the room, including the plumbing. Unable to take showers our entire stay. Was lied to about getting a refund by both the Hotel and Hotel.com. Will never use either service or hotel again.