我是否可以免費取消雅高旗下布拉格莫札特飯店的預訂並收到全額退款？

可以，雅高旗下布拉格莫札特飯店在我們網站上有提供可全額退款的客房，您可以根據住宿的取消規定，在入住前幾天取消即可。詳細的條款和條件請務必參閱住宿的取消規定。

雅高旗下布拉格莫札特飯店是否允許攜帶寵物？

可以，歡迎寵物入住，最多共 1 隻，每隻寵物的重量上限為 30 公斤。收取每天每隻寵物 EUR30 的費用。服務性動物免費。提供餐碗和水碗。

雅高旗下布拉格莫札特飯店是否提供停車位？

是的。代客停車的費用為每天 EUR50。

雅高旗下布拉格莫札特飯店是否提供機場接駁車服務？

是的，住宿提供機場來回接駁車服務。費用為單程每輛車 EUR60。

雅高旗下布拉格莫札特飯店入住登記和退房的時間為？

入住登記開始時間：15:00；入住登記結束時間：12:00。提前入住需加收相關費用，且需視供應情況而定。退房時間為 12:00。延後退房需加收相關費用，且需視供應情況而定。

雅高旗下布拉格莫札特飯店和附近有什麼好看好玩的？

您可以在附近體驗健行等活動，或到鄰近的高爾夫球場上練習揮桿。這裡有三溫暖和花園等設施，可供入住的旅客體驗看看。

雅高旗下布拉格莫札特飯店內部或附近是否有餐廳？

是的，住宿附設的餐庭提供當地和國際料理和花園景觀。

雅高旗下布拉格莫札特飯店附近的環境怎麼樣？

雅高旗下布拉格莫札特飯店位於布拉格市中心的河畔，走路只要短短 1 分鐘就會到卡羅維溫泉站，另外走路 7 分鐘也可以到老城廣場。旅客表示這裡步行方便，且適合想要購物的人。

雅高旗下布拉格莫札特飯店住宿資訊、相片和旅客評語

Q: 雅高旗下布拉格莫札特飯店和附近有什麼好看好玩的？

您可以在附近體驗健行等活動，或到鄰近的高爾夫球場上練習揮桿。 這裡有三溫暖和花園等設施，可供入住的旅客體驗看看。

10/10 好極了

2025 年 4 月 22 日

Hsinshan，2 晚好友同遊

Hotels.com 真實旅客評語

10/10 好極了

2025 年 2 月 23 日

美好體驗的布拉格極佳住宿

非常棒的體驗，窗外的無限美景、空間感、舒適性，回到中古世紀的歷史感！

TsungYi，2 晚商務旅行

Hotels.com 真實旅客評語

8/10 非常好

2024 年 12 月 8 日

Arthur，1 晚家庭旅遊

Hotels.com 真實旅客評語

4/10 一般般

2024 年 5 月 19 日

bad service

This is my first time to comment a hotel. Honestly, the location is very nice. I book 2 rooms and stayed 4 nights in this hotel. One of the bed room doesn’t have exhaust fan in the bathroom and toilet, and the door of the bathroom is out of shape, we can’t close the door. Our bedroom is on the ground floor, the windows are close to the street, it was very noisy at the midnight. It was rainy when we checked out, there is no roof between our rooms and the lobby. I ask the reception to get an umbrella to assist us to carry the luggages to the lobby. But the staff told me they don’t have umbrella and no people assist me to carry the luggages to the lobby. Finally, I took care two old people, and took 4 big luggages to the lobby in the rain. In addition, I can’t accept that there is no seat in the lobby. We stood over 15 minutes wait for a taxi in the lobby, there were about 5 staffs in the lobby, but no people assisted with us, I felt so embarrassed.

4 晚家庭旅遊

Hotels.com 真實旅客評語

8/10 非常好

2019 年 7 月 13 日

3 晚旅行

Expedia 真實旅客評語

10/10 好極了

2019 年 6 月 17 日

地點好飯店服務很好整體舒適度非常好

Yao-Chung，2 晚浪漫之旅

Hotels.com 真實旅客評語

10/10 好極了

2018 年 8 月 31 日

很棒的浪漫之旅

我跟我太太都十分的滿意，住宿環境很安靜，地點也距離個景點都很方便，下次仍然會選擇這家飯店。

Ma，5 晚浪漫之旅

Hotels.com 真實旅客評語

8/10 非常好

2017 年 2 月 16 日

great hotel in the old town

The location is really in the old town, nice view from my room to see the bridge and castle. The crews in the hotel are very nice and helpful. Highly recommend!

Expedia 真實旅客評語

10/10 好極了

2016 年 12 月 30 日

A very good located and serviced palace hotel

We stayed in a Baroque suite for 3 nights. The room is extremely huge composed of a large living room, a small kitchen, a spacious bedroom and two washrooms. Hotel staff are very polite and helpful. The only improvement that we recommend is about the supply of heating and hot water in the room. We have to wait for 10 min before we can get warm in the room and hot water for shower. Nevertheless, it is a minor issue for us. The location of the hotel is excellent. Ten minutes to walk to major spots in the old town area. There is a pizzeria and several restaurants just next to the hotel. But we recommend the hotel Cafe for breakfast and dinner (lunch is always out for sightseeing). It is really good.

Expedia 真實旅客評語

6/10 不錯哦

2016 年 9 月 22 日

The double bed was below standard. Upgrading is needed urgently. The condition of the room at G/F facing courtyard was below satisfaction for the price. In general, renovation of the room interior is urgently required.

Hotels.com 真實旅客評語

10/10 好極了

2015 年 12 月 28 日

Hotel room with very nice view, and the staff are also friendly.

Hotels.com 真實旅客評語

6/10 不錯哦

2015 年 8 月 27 日

Disappointment

Great location by the river. Charles Bridge just steps away. A few minutes walk from the Old Town Square. Fancy courtyard very calm and quiet. We stayed at the river view suite in the new wing on 2nd floor however 70% of the view was blocked by some trees, we could still see the Prague Castle which was quite nice. The suite looks like it is retiring and simply could not link with anything luxury. Hugh living room but the bedroom was so tiny the door hits the bed when open. Weak water at the shower. We booked hotel car pick up from the train station but the car never showed up. It was 6:30am so we called the hotel for help and the front desk lady called a taxi and asked us to wait outside a cafe so we ran all over the train station with our luggage looking for the spot. We failed to locate the cafe so we called again and this time we were asked to wait by the curb of a street and we tried looking at first but then we gave up because we were so exhausted as the train station was hugh, got more than one levels. So finally by the time we got to the hotel it was already 8am...there were no apologies at all. The morning we checked out, we requested a morning wake up call which never happened. I travel all around the world and i have experience with so many hotels, this one is just below expectation.

Hotels.com 真實旅客評語

8/10 非常好

2015 年 3 月 27 日

離查理士橋很近.基本上從飯店到New Town / Old Town /城堡區都很近.走路就可以了. 但是非常地安靜.房間也很大. 整體上非常的滿意.

Expedia 真實旅客評語

10/10 好極了

2015 年 3 月 5 日

Excellent Hotel

The Hotel is excellent and the surrounding is very attractive. Also they have a special arrangement for our room due to our anniversary day. We thank you so much for their arrangement. Their staff are very nice and helpful for our trip.

Hotels.com 真實旅客評語

10/10 好極了

2015 年 3 月 3 日

很好的飯店

這個飯店，就在查理士橋附近，不管您要往城堡區或舊城區，都是走路散步即可到達，非常放便。飯店整體品質很好，是不錯的選擇。

Hotels.com 真實旅客評語

10/10 好極了

2014 年 11 月 30 日

員工友善

景觀很好，地方方便

Hotels.com 真實旅客評語

10/10 好極了

2014 年 9 月 1 日

Hotels.com 真實旅客評語

10/10 好極了

2025 年 10 月 8 日

Rebecca，1 晚旅行

Hotels.com 真實旅客評語

8/10 非常好

2025 年 10 月 6 日

La ubicación del hotel es perfecta, y el hotel es muy bonito. Las opciones de desayunos, magníficas! Sin embargo, en nuestra habitación, la 109 nunca tuvimos señal de WiFi, lo reportamos varias veces y nos decían que lo iban a checar, nunca tuvimos internet. El diseño del baño, no incluye puerta en la regadera, y el tamaño es pequeño. Cada que usábamos la regadera, todo el baño se mojaba.

Fernanda，4 晚旅行

Hotels.com 真實旅客評語

8/10 非常好

2025 年 9 月 30 日

Jorge Alberto，4 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 9 月 27 日

All great! Staff is really kind

ramon a，3 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 9 月 24 日

noelson pinto，2 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 9 月 21 日

Erik，1 晚旅行

Hotels.com 真實旅客評語

4/10 一般般

2025 年 9 月 13 日

Not a 5-Star Experience at The Mozart Prague

I stayed three nights in a standard room at The Mozart Prague, so this review reflects only that room type and my experience. I typically choose five-star hotels for the level of service and the sense that my valuables are secure, and this stay fell short of those expectations. When I arrived, the main door knob came off the first time I closed the door, and the in-room phone didn’t work, so I had to go to the front desk for assistance. I decided not to spend my trip pursuing more follow-ups. The curbless bathroom looked sleek but drained poorly; water spread across the floor unless we aimed the showerhead tightly toward the wall. I couldn’t find a bathroom exhaust fan, so humidity built up and drifted into the room after showers and drifted into the bedroom, and we had to run the AC to bring it down. Because the bathroom door was off level, it would swing open automatically if I didn’t close it fully. The room itself was very small. On the positive side, housekeeping was good, and the complimentary soda and beer were a nice touch. Although I’d seen reviews mentioning missing items during cleaning, nothing went missing during our stay. Overall, based on my experience, I wouldn’t recommend this property if you’re expecting a true five-star hotel.

Kyungmin，3 晚家庭旅遊

Hotels.com 真實旅客評語

6/10 不錯哦

2025 年 9 月 7 日

Shinya，3 晚旅行

Hotels.com 真實旅客評語

雅高旗下布拉格莫札特飯店

The Mozart Prague by Accor

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雅高旗下布拉格莫札特飯店

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