Room service was appalling. Waited 1hr 20min for burger & Fajita.
Bathroom shower leaked water everywhere. Shower curtain 30cm too short!
Hotel needs refurbishment.
Staff brought complimentary fruit plate at midnight!
Essack
Essack,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年4月3日
Un hotel para pernoctar y dedicar el día a excursiones. Las habitaciones son ENORMES, y tienen todo lo necesario para estar muy cómodo. El staff es muy atento y la relación precio calidad es excelente. No recomiendo el desayuno. Es su punto débil. Recomiendo este hotel con las condiciones mencionadas
Daniel
Daniel,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年4月2日
Good place to live. Super friendly stuffs. Just one problem is its location. You will get charge more for every tour in Aswan.
Tuan Minh
Tuan Minh,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年1月30日
The place, the location, the service, the rooms, the food and the staff were excellent!
Ricardo
Ricardo,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年1月4日
Awesome place with the best staff in Egypt
Amazing stay. The staff and management are brilliant. They are always there to help us. We arrived late in Aswan city so they give us free private transfer from Aswan city to Aswan Aqua park. The staff is very friendly and geneuinely there to make ur stay brilliant. They booked us private tranfer to Phelis Temple and cruise from Aswan to Luxor. Awesome and thankyou to both staff and management of Citymax Aqua park and Citymax Aswan City for making this holiday more special.
Malik
Malik,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2023年10月17日
COMFORTABLE BUDGET HOTEL
As my heading states, Citymax is a comfortable, clean hotel at a reasonable rate. It is situated outside the city but on the upside, it is closer if you wish to visit Kom Ombo on the way to Luxor. I would definitely stay there at any time in the future. On a personal note, I have tried to reach the management on two occasions to follow up on a lost and found item but have not received any response.
Doreen
Doreen,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2023年9月30日
De Hotel gebouw is bijna als nieuwe, de personeel super aardig en behulpzaam, en je krijgt gratis vervoer naar de centrum van Aswan, tot nu toe de beste hotel in Egypte
Martin
Martin,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2023年2月16日
Nice stay
Nice clean rooms. Amazing staff very helpful big thanks to Mahmoud
Imane
Imane,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2022年3月15日
Hotel nuevo y muy limpio , 20 lknutos alejado pero vale la pena
juan carlos
juan carlos,2 晚浪漫之旅
Expedia 真實旅客評語
4/10 一般般
2022年3月10日
Someday this will be a nice property but not today. The staff was extremely polite and I really wanted to like this place but originally I was placed in an external entry “pool view” room on the ground floor. However Nothing mentioned that most of the park was still under construction and what was open didn’t appear safe to swim in (lots of bugs floating on top of the water. I could have dealt with not using the pools that but my original room had a broken TV and bugs surrounding the odd smell near the toilet. I asked to move and was relocated to a different room that was SIGNIFICANTLY better on the interior second floor. This property is in “New Aswan” which is no where near any services (literally nothing). The property does not serve alcohol so you would
Have to pay for a 35$ ride into town to get basic necessities. The hotel does have room service and the food was great. Again I had no quarrel with the room I ended up in but was shocked they even attempted to put me in the original room which was clearly not ready for a guest stay. This property did have the best wifi I experienced in Egypt but it was probably due to the small number of guests staying there which freed up bandwidth.
JAMES
JAMES,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2022年2月27日
Dass erste Zimmer wurde nach Reklamation sofort gewechselt. Frühstück habe ich nur am ersten Tag genutzt. Außenanlage, Pool`s u.s.w. waren nur bedingt nutzbar. Der Shuttleservice war dass Beste, konnte ich immer nutzen, von Citymax Aqua zu Citymax City und zurück, auch mehrmals am Tag. Das Personal war sehr Freundlich und Hilfsbereit. Würde es gerne nochmal probieren wollen, allerdings in der Saison. Preis-Leistung war OK.