我是否可以免費取消皇家溫泉渡假村飯店的預訂並收到全額退款？

可以，皇家溫泉渡假村飯店在我們網站上有提供可全額退款的客房，您可以根據住宿的取消規定，在入住前幾天取消即可。詳細的條款和條件請務必參閱住宿的取消規定。

皇家溫泉渡假村飯店是否有游泳池？

是的，住宿提供室外游泳池。

皇家溫泉渡假村飯店是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物。

皇家溫泉渡假村飯店是否提供停車位？

是的，住宿提供免費延時停車服務。

皇家溫泉渡假村飯店是否提供機場接駁車服務？

是的，住宿提供機場來回接駁車服務。費用為來回每人 NZD38.00。

皇家溫泉渡假村飯店入住登記和退房的時間為？

入住登記開始時間：14:00；入住登記結束時間：00:00。提前入住需支付 NZD250.00 的費用 (視供應情況而定)。退房時間為 10:00。提供延後退房服務，需支付 NZD350 的費用 (視供應情況而定)。

皇家溫泉渡假村飯店和附近有什麼好看好玩的？

您可以好好享受住宿內提供的活動，例如划皮艇和划船/獨木舟。住宿附近還有其他娛樂活動，例如生態觀光。做個 Spa 慰勞自己，或在浴缸泡澡放鬆身心。皇家溫泉渡假村飯店也有私人海灘、室外游泳池和健身俱樂部，以及野餐區和花園。

皇家溫泉渡假村飯店內部或附近是否有餐廳？

是的，此住宿附設 2 間餐廳，具有露天用餐環境和花園景觀。

皇家溫泉渡假村飯店有戶外私人空間嗎？

是，每間客房都有陽台。

皇家溫泉渡假村飯店附近的環境怎麼樣？

皇家溫泉渡假村飯店位於阿羅朗吉，走路只要短短 19 分鐘就能抵達黑岩。

皇家溫泉渡假村飯店住宿資訊、相片和旅客評語

Q: 皇家溫泉渡假村飯店是否有游泳池？

是的，住宿提供室外游泳池。

Q: 皇家溫泉渡假村飯店是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物。

Q: 皇家溫泉渡假村飯店是否提供停車位？

是的，住宿提供免費延時停車服務。

Q: 皇家溫泉渡假村飯店有戶外私人空間嗎？

是，每間客房都有陽台。

8/10 非常好

2025 年 8 月 1 日

Lovely location and great staff

Lovely location on the beach with restaurant and bar. The bar staff are fabulous. A good spot to watch the sunsets. Breakfast was ok, but could be better. Dinners and the Island Night were great. The villas are well equipped, clean and spacious, but there were a few minor maintenance issues (our gate didn’t shut properly and the pool filter wasn't working) Our villa (29) was at the back of the complex near the car park, where the majority of the roosters were. They didn’t wait until dawn to crow and were loud all night, particularly from 3am. We tried ear plugs, but to no avail. I would probably stay again, but would request a villa closer to the beach.

Susan，7 晚家庭旅遊

Hotels.com 真實旅客評語

6/10 不錯哦

2025 年 7 月 20 日

It's very clear that the new owners are working on redeveloping the property and are doing a good job of this. We had a private courtyard room with a pool, which was what you would expect on a Pacific island. In general, the staff were lovely and helpful. We had an issue when our Credit card was charged, as when we booked. It was a payment at check-in. As it turned out, the resort had charged us the day before we arrived. We intended to use another card. We phoned the resort 3 weeks before our arrival to check that our understanding was correct.... It was. We spent the working days of our trip trying to obtain a refund. Eventually, this happened, just not the full amount. We had to push for this to happen, after receiving confirmation from the GM that this would be the case, it transpired that it hadn't. We pushed again, and they finally credited our hotel account. I found this to be very disingenuous. As we checked out, we were completely ignored by the GM, but not by his wife.

Chris，8 晚浪漫之旅

Expedia 真實旅客評語

8/10 非常好

2025 年 7 月 18 日

We really enjoyed our stay at the Crown Beach, the staff were exceptional. It is a small resort which I thought added to its value as well. A very easy place to just relax in, with a fantastic happy hour along the beach front. We were in a villa- they were very spacious and well laid out, felt like your own private space in paradise. An extra bonus I’d not come across with accommodation before is we checked out at 10am but could still use the facilities- we came back that afternoon and had a quick shower before our flight that evening and enjoyed happy hour, the sunset and dinner 1 last time. Something I thought was extra great too if you do the mud buggy’s is they have free washer and dryer on site. Several beautiful touches which elevated the accommodation. Highly recommend

Jason，6 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 7 月 16 日

it was nice and quiet a part from the roosters the drink and meal menu was just great the night show awesome the staff adorable and very very helpfull

James，8 晚浪漫之旅

Wotif 真實旅客評語

6/10 不錯哦

2025 年 7 月 13 日

It was nice, but definitely not 5 star. Lucky to be 4 star. Several roosters crowing before daybreak is not ok in a holiday venue.

Nina，1 晚旅行

Expedia 真實旅客評語

6/10 不錯哦

2025 年 7 月 10 日

This is my 4th stay here, i love the beach front position where i can sit on the beach and wander a few steps for an explore or snorkeling, then back to relaxing.

Donna，7 晚浪漫之旅

Wotif 真實旅客評語

8/10 非常好

2025 年 7 月 6 日

Loved the staff and breakfast. Beautiful spot. Could update bathrooms and add additional blankets in the winter. Cold.

Winfield，1 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 7 月 2 日

Lathan，9 晚旅行

Hotels.com 真實旅客評語

4/10 一般般

2025 年 6 月 25 日

Staff were friendly but the property is in poor shape. Def not 4 ir 5 star worthy. Badic amenities where not functioning like phone, TV, internet router. Resort looks pretty tired anf unpleasant and unclean.

Arti，3 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 6 月 24 日

Peace and quiet

Ian，7 晚家庭旅遊

Expedia 真實旅客評語

10/10 好極了

2025 年 6 月 21 日

I loved that we each had our own pool and outdoor area to sit although some of our outdoor pergolas were very low and difficult to stand and sit under. Asenna and the bar/dining staff were so friendly as were the cleaning staff and maintenance team. Beautiful sunsets, cheap cocktails, super friendly staff, cute kitty cats and dogs, great food and the nightly turn down service made for an exceptional holiday. We’ll be back!

Korrin，7 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2025 年 6 月 17 日

Value for money. Love it

V，8 晚家庭旅遊

Expedia 真實旅客評語

10/10 好極了

2025 年 6 月 12 日

Crown Beach Resort and Spa was everything I expected. Gave you that relaxing laid back feeling, with wonderful beach and glorious sunsets. Staff were excellent, friendly and very helpful. Our accommodation was simply fantastic with plunge pool and private courtyard.

Peter John，10 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 5 月 25 日

David，3 晚旅行

Expedia 真實旅客評語

4/10 一般般

2025 年 5 月 25 日

The villa interior itself was ok; however, the whole property snd resort was in desperate need of a make-over. Our villa pool area was disgusting for example, tiles needed a good jet wash. As was the main pool area. Loungers in our villa pool area were dirty and mouldy so we could not use them. We have never stayed in anywhere so grubby. Its not worthy of 4 star. Sadly, we were very disappointed as the photos on the website doesn't represent the reality at all. See photos in support of our comments.

Michael，6 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2025 年 5 月 23 日

Kia orana! Everything was wonderful, thank you so much.

Siobhan，7 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2025 年 5 月 16 日

Great

Roger，6 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 4 月 30 日

Vikki，7 晚旅行

Expedia 真實旅客評語

8/10 非常好

2025 年 4 月 30 日

Liked the beach front really nice private just need to get dogs cats and roosters out of the eating areas and around the place, it’s annoying when u step in dog poop and worse that ur at the airport having to clean it in the toilet not happy otherwise nice resort and rooms kept clean and stocked

Liz，7 晚旅行

Expedia 真實旅客評語

8/10 非常好

2025 年 4 月 25 日

Property was beautiful nice resort and beach front great for swimming and snorkeling private not very crowded and facilities great the only issue are the stray dogs, and cats in the resteraunts and wondering around the grounds and the roosters waking u up in the middle of the night and early am but other than that it’s been great stay would recommend the pool villas are lovely

Liz，7 晚家庭旅遊

Expedia 真實旅客評語

8/10 非常好

2025 年 4 月 25 日

Gavan John，15 晚旅行

Expedia 真實旅客評語

8/10 非常好

2025 年 4 月 25 日

Leider waren nur sieben Liegen am Strand und einige waren schon gut durchgelegen. Das Personal war zuvorkommend und nett.

Stefan，3 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2025 年 4 月 21 日

Stefan，3 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 4 月 19 日

Liz，4 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 4 月 19 日

It was an absolute pleasure spending three days at this wonderful resort! From the moment we arrived, the staff made us feel incredibly welcome. I have to give a special shout-out to a few particularly friendly faces who went above and beyond to ensure our stay was perfect (Francesca Satove and Siti). Their genuine warmth and helpfulness truly stood out. One of the things I appreciated most was the tranquil location. Tucked away from the hustle and bustle, it offered a peaceful retreat where we could truly relax and unwind. Our room was also a highlight. The size was generous, providing ample space to spread out and feel comfortable. It was well-appointed and had everything we needed for a relaxing stay. Overall, my three-day experience at this resort was fantastic. The combination of friendly staff, a quiet and serene location, and generously sized rooms made for a truly memorable getaway. I would highly recommend this resort to anyone looking for a peaceful and comfortable escape.

Fengqi，3 晚浪漫之旅

Wotif 真實旅客評語

皇家溫泉渡假村飯店

Crown Beach Resort & Spa

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