Gave my credit card for the 50 dollar hold, and some one made a cooy of card and tried to scam me the next morning. Room had blonde hair on the restroom floor (im not a blonde).
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月15日
Celebration Bowl Weekend
The location was very convenient & in walking distance of the Mercedes Benz Stadium; however, the hotel was not prepared for the large number of guest. During our 1st night stay, we didn’t have enough towels or pillows & was informed that neither would be available until 1pm the following day. The layout of the room was not good because the TV was not viewable from the sitting area. Breakfast was great on the 2nd morning. Special Thanks to Ms Melissa for her excellent hospitality. She was very nice & friendly. I requested a printout during checkout but was told I had to go online to print it out. The young lady was on her cellphone & never made eye contact with me during the conversation.
I strongly believe “some” of your front desk staff would benefit from some customer service training.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年12月10日
David
David,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年12月10日
The staff was friendly and nice. My issue was more with the room, when i first walked into the room there was a big stain on the couch, also the tv didn’t work. I booked a suite for two and the room didn’t have extra blankets for the pullout sofa bed. One thing that was also weird was that in the middle of my stay it was a member of staff that walked in the room while I was occupying it, he apologized immediately and said he didn’t realize the room was being used he said it was marked off as vacant on his sheet.
Demetrius
Demetrius,1 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年12月8日
Herman
Herman,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月6日
William
William,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月2日
Kevin
Kevin,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月1日
Great stay!
Check in was super easy and they were very friendly. Room was very clean. Breakfast was delicious. Location was perfect. Can’t brag enough on how nice the staff was! Great spot for a weekend in ATL! Highly recommend. Oh and parking wasn’t that big a deal. $25 with security.
Kathryn
Kathryn,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月27日
Munenori
Munenori,3 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年11月25日
Parking fee and a hold not listed here
I had to pay a $50 hold and $25 for parking (a day!) when I stayed here. I had no idea about the parking until two days before I was supposed to be there when they sent me a message. That should be clear and upfront in your listing on the website. I had no idea about the $50 hold until I got there (so, no message about that).
Kenneth
Kenneth,1 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月25日
Claudio
Claudio,6 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月25日
Donna
Donna,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月18日
Amanda
Amanda,3 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年11月12日
Corderro
Corderro,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月6日
Benjie
Benjie,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月5日
Robin
Robin,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月4日
Oron
Oron,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月3日
Very good stay! Front desk staff were nice and professional and helpful!
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月1日
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月30日
Price
Price,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月28日
Brandy
Brandy,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月26日
Comfortable room
The rooms were very clean and comfortable. The AC was very cold
Laronda
Laronda,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年10月24日
Luann
Luann,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月23日
You get what you pay for
The first room we was in, it smell like mildew and all the lamps were rusted! The staff was so kind to move us to another room. The second smell fine but once again the lamps were rusted, rust around the toilet paper holder. Paint was chipping in the bathroom off the walls. Carpet had runs in it! Bed was hard. The elevator floor buttons were cracked but still worked. The staff was amazing and breakfast was good!