I did not expect a top tier hotel, but warm water seems like a standard that should not be lacking. Staff was nice, but unable to meet needs before we had to ask. Pretty worn out accomodations. The couches were dirty and uncomfortable to sleep on as the mattresses were thin and you could feel the springs. The regular beds were pretty comfortable. Close to Disney. Fair price and the parking was good since it was not too crowded. The did work with us on the cold water. Just don’t expect premium or medium accomodations. We had to get a different room when we checked in that had a working microwave and a knob on the bathroom door.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年3月2日
Kathy
Kathy,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025年2月28日
Sergio
Sergio,3 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年2月28日
Not happy
Last night checking in the lady was very rude. Usually here I’ve checked in with a polite gentleman. She gave me a horrible room water running toilet and the bed was horrible I couldn’t sleep. The tub with black tape. Horrible rude lady last night.
Johanna
Johanna,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025年2月27日
Raquel
Raquel,3 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年2月26日
Don’t do it.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月26日
Daniel
Daniel,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年2月25日
Rafael
Rafael,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年2月25日
Hugo
Hugo,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年2月25日
Wendy
Wendy,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025年2月22日
Guillermo
Guillermo,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月21日
LaShunda
LaShunda,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025年2月19日
There were roaches on the bed.... We did not stay here.
Jamie
Jamie,3 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年2月19日
Do not stay here!
I barely stepped foot in the room and the place was filthy and falsely advertised. I immediately turned around and got my kids back in the car even though it was 3 am. When I was leaving to request a refund, another guest was walking back into the office with me. Also requesting a refund and more angry than I was. His room he booked and received keys for was already occupied. He entered the room to find A family was in there sleeping! Another reason I requested a refund. But since I had booked with hotels.com the employee let me know that I had to request through the site and that he would approve it. He lied. It was denied several times. I called the office again to tell them that they denied my request when they said would approve it. Again, they said it was a mistake and he will call hotels.com to request it to be refunded. But it was a lie again. Hotels.com has requested a refund over and over just for it to be denied over and over. I did not stay at this hotel. I will be reporting this to the better business bureau (BBB) as well. Just don’t waste your time or money. Fair warning.
Jakqueline
Jakqueline,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年2月18日
Tomas
Tomas,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年2月15日
Don’t waste your money. I hate being negative but
Horrible! Disgustingly dirty. Absolutely nothing like the pictures. And to make it worse no hot water and the towels had hair stuck to them and were stained, thin, and old. We will never ever stay there again. Did I mention no hot water to shower or from the sink. We called the front desk and they said let the water run for 10 minutes but still no hot water.
Andre
Andre,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025年2月14日
Worst hotel ever
Anthony
Anthony,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月14日
Esteban
Esteban,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月14日
A lot of people are hanging out in the parking lot
John
John,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025年2月14日
Disappointed
Was terrible,the room has a broken mirror some mold in bathroom, but the most disgusting part was the bed sheets they were stained and hair on
They move us to another room but was almost same situation the couch was all dirty and the sheets same with stains everywhere and no hot water
Viridiana
Viridiana,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月13日
Arlene
Arlene,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年2月13日
Horrible hotel
I tried calling the front desk the night prior to check in and all morning the day of check in to inform them that my family and I will be arriving late, but there was no answer for each call. I called about 5x and no answer. At check in I informed the staff that no one answered the phone and asked if their line was working but just gave me a lame excuse that no one was there at the time. The rooms were dirty, there was a lot of random banging in the doors and walls and was just not a good experience. Will
Not be staying here again.