洛杉磯美國長住飯店 - 西米谷 - 西米谷

The garbage in the trash room on the second floor remained uncollected for our entire stay, from Sunday two Thursday night. Day after day it kept piling up and stinking. The garbage at the North street level entrance also remain uncollected and overflowing my mother-in-law passed away during our entire stay. 2 days into our stay, we were informed that a sanitization of the air conditioners in every room was planned from 8 a.m. to 5 p.m. Had I been made aware of the full scope of the cleaning, before booking, I would have made plans to stay elsewhere. When returning to our room at 4 p.m. Wednesday we found it open and the air conditioner disassembled. As we had been in the process of packing and moving our household goods all day, we were anxious to be able to take showers and meet friends for dinner. The cleaners were four rooms away from ours. I was told they would clean our room within 20 minutes. After a half an hour I walked down to the desk to request that they skip three rooms and clean ours right away. Once again they made no effort to do so. At 10 minutes before 5, they finally came into the room performed their cleaning and ran a dirty mop across our floor. They did not finish this activity until 10 after 5. It is my opinion that the cleaning they did was basic and not for the prevention of covid-19. I should not have been inconvenienced by routine hotel maintenance during my stay. My impression of Extended Stay America, Simi, is that it does the bare minimum.

Close to shopping

Toilet clogged trash all over the place ladies speaking in foreign language in front of guests trash literally all over parking lot toilets clogging don’t have plunger dog poop can tipped over for days no one picks up

After a clunky check-in, the room was also not serviced (2 night stay). "Breakfast" is granola bars or a packaged muffin and coffee. I would like to see lower prices, considering what you get and don't get.

Could not sleep the air conditioning did not work it just blew hot air. They did not bring clean towels or sheets.

Nice cozy and quiet.

They cancelled my reservation & gave the room to someone else.

Great experience

Great comfy spacious room. Conveniently located to many gas stations and restaurants.

I enjoyed my stay this past weekend! Bed was very comfortable and the kitchenette was convenient. Other perks is free parking, free wifi and grab and go breakfast. Very nice for a casual getaway