I debated on doing this, it would have changed where I stayed. So I'm going to be honest for the next person. My key card didn't work, Maintenance had to let me in my room. When I went to get dinner, there where so many PD around I had to find another way out. They were there because of a shooting. Key card didn't work again, I called the office -she wanted me to go back to the office. I told her "No, I wasn't climbing the stairs 2 more times, you need to come to me". 15 min later she was there to unlock my door. Not happy, me and/or her. As I was laying in bed a cockroach was walking on the bedding. So unhappy was I that if I knew any of these things were possible I would have stayed elsewhere. I wil NOT be staying at this hotel ever again.