The atmosphere was beautiful, the rooms clean and comfortable and the service very good. The valet went out of his way to assist us when we arrived from out of town and was very friendly, helpful and welcoming.
The only downside to our experience was we chose to eat at The Cherry Circle Room. While this restaurant is inside the hotel it is NOT affiliated with the hotel. The service was beyond horrible, the food ordinary to bad and the menu overpriced even by Chicago standards. 2 of our entrees arrived 15 minutes before the other 2 entrees. The waiter was rude and inattentive and seemed angry that this was a problem. When the delayed entrees arrived one was nearly raw (it was fish). The waiter was nowhere to be found. When he finally appeared he was again put off and angry. In the end when we asked for the bill he slammed it on the table without a word and stormed off. In closing The Chicago Athletic Club was wonderful. The Cherry Circle Room was appalling.
Margaret
Margaret,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年2月19日
Ian
Ian,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月18日
Avoid Cindy
The hotel's interior design is ideal for any get away. I stayed at the Junior Suit facing Millennium Park and the view was splendid. They had about a 32 oz complementary water with various snacks and liquor to purchase. The concierge was very lovely and helpful. I love the diversity of the staff. The one area I wasn't happy with the service was when I went to eat the roof top restaurant, "Cindy." When arriving at the restaurant I was greeted with a, "How can I help you?," I was confused due to the fact that I was coming to a restaurant where the appropriate question would be, "Welcome to Cindy's, did you have reservation or walk-in?". It felt rude and when leaving the restaurant I was going to take the elevator down to my hotel room but was stopped by the hostel and suggested to use the direct elevator to the ground floor. I believe due to the fact that I look young I might have been treated as I was not a guest of the hotel. The experience with the restaurant did not sit will with me or provide an experience to want to return. I did however enjoy the actual hotel and admire the architecture of the building.
DANIEL
DANIEL,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月15日
Parag
Parag,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月8日
Amazing architecture
Amazing architecture
christine
christine,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月4日
Rachel
Rachel,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月1日
Glen
Glen,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年1月29日
Alexa
Alexa,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月27日
Craig
Craig,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月13日
Old world charm
Classic older hotel with old world charm. Updates have been with a hat tip towards a long ago charm. Step back in time but without loosing modern conveniences.
Brian
Brian,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月12日
Chicago at its best
As a former Chicagoan, I appreciated the entire ambiance of the CAA. Architecturaly stunning. Historically interesting. An overall incredible Chicago vibe. Some of the staff (bartenders & waitstaff) seemed to lack experience but a minor complaint considering the incredible experience during our stay.
Janice L
Janice L,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月10日
Will stay here again!
We stayed the day after Christmas overnight in a compact room with no view but the amenities in the room are great, the bathroom and bed were very comfortable and the hotel itself is beautifully unique and cozy. A lot of Bear's fans were staying here which made the atmosphere in the game room bar fun.
minna
minna,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月5日
Amazing Chicago hotel
CAA was a great place to stay. We did a one night staycation and it was in a great location to feel like a tourist and enjoy chicagos sights and restaurants. The old school feel was great and was clean and modern at the same time. Easy access to Cindy’s was also a perk.
John
John,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月3日
Modern conveniences, classic charm
Staff was the NICEST staff, every interaction was great. The hotel is full of neat spaces and fun touches.
Travis
Travis,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年1月1日
Front desk and Lobby bar employees were all heads down on their phones when we approached. Did not greet us for about 15 seconds while we stood at desk or bar. Worst I’ve ever seen.
Alison
Alison,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月1日
Flynn
Flynn,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月29日
Suzanne
Suzanne,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月28日
10/10
An incredible hotel space. So many different areas, beautiful architecture and aesthetics, and location is 10/10
Samuel
Samuel,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月28日
William
William,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月22日
The stay was not good at all so I cut my trip short and went home. However, staff were very understanding and kind and reassured that I would get refunded.
Bonnie
Bonnie,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月17日
We will be back asap.
This place was incredible. Location was amazing. Staff were professional and helpful. There's so much to do in the hotel, as well as within 1 mile of it, you'll have no chance to do it all in one week. The atmosphere in the hotel is luxurious without feeling luxurious. The restaurants served delicious food. It was just a wonderful experience all around. Beds and pillows were great too.