布里斯托爾機場假日飯店 - 布里斯托

helpful staff,good location for airport,food prices a bit steep and will book direct in future as our booking with a third party had not been sent through so had to wait a while for our room. Parking charge should be included in the nights price.

Not worth the money They don't advertise that there is a £5 per night parking fee Poor service in the restaurant

Good

Service, especially from the reception staff and the shuttle bus driver was excellent and our room was very comfortable. Unfortunately, a fault had developed with the heating system which left the main body of the hotel including the bar and dining room very cold. This was not going to be rectified until the following day. There was no form of auxiliary heating available to take the edge off the temperature. Luckily the room was not affected but dinner was a somewhat chilly affair!

Wasn’t very good, bad customer servics

The system was down when we checked in, which meant the receptionist had to take us back to our room each time we left it. It was still down the next morning, and subsequently they couldn’t access what extras so couldn’t accept payment either by card or cash. We had to leave our card number for them to process payment later which we were not happy with! The restaurant and bar area were extremely cold. You would think a hotel chain like the holiday inn would have been able to sort the problem quicker!

One complaint. Bed was terrible. Far too soft and I ended up with back ache

Very comfortable bed. Decor was dated however and cleanliness left a lot to be desired (stained bed throw, hairs in bath). Bathroom dimly lit so difficult to see yourself in the mirror. Good value for money overall but below the average standards provided by British Holiday Inns.

fantastic stay will stat again

Clean, comfortable, delicious breakfast, excellent worth the money