Not obvious that the parking is an addition 15, check the air con works. Mine didn't and should have cottoned on to the rattly fan left in the room. Arrived just after midnight, too wiped to complain. Though it did deserve it
Richard
Richard,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 31 日
Convenient
Great no issues
Matthew
Matthew,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 31 日
Lynn
Lynn,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 28 日
David
David,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 25 日
Nkosiyazi
Nkosiyazi,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 25 日
Appalling
No air con and no opening windows! Also booked a room for 4 people but there were only 3 beds!
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 22 日
Expensive
Air conditioning not working. Bedroom like an oven.
Stephen
Stephen,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 19 日
Lovely property but the air con was unfortunately not working so the rooms were very hot. Our request to have adjacent rooms couldn’t be accommodated. We also had an issue with lights not working on one of our rooms. I thought the staff did a fantastic job in despite of very difficult circumstances. Teething troubles but being honest about the air con on check in or an offer of discount would have been appreciated.
Natalie
Natalie,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 18 日
Hot hot hot no windows in rooms ?!
What a horrible night in what was meant to be a simple stay. Our check in was lovely as was the entire team on site.
The room had no AC even though it was advertised, and even worse no windows that opened??!!. The small fan in the room and the portable AC unit that was delivered did absolutely nothing to cool us down. Slept maybe 2 hours combined due to this.
While the team was great, when you’d call reception on your phone you’d be directed to a main hub NOT in the hotel who couldn’t help with anything. What a headache the chain has introduced. Going downstairs was the only way to get assistance - they did everything they could to help make the portable AC work but it just didn’t let up.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 16 日
Like trying to sleep in an oven.
Chosen due to its proximity to airport with an early check-in.
Family room had excellent size double bed, but very small 'sofa bed'.
Aircon not working, instead 3 fans and 2 mobile units in room that did nothing to cool the room, and it was near impossible to sleep in such extreme temperature. Windows coukd not be opened even a small amount.
The fire exit door was left open all night, no doubt to try and get some cool air in the building which is no doubt a security risk if not a health and safety risk.
nathan
nathan,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 12 日
The Air con was not working in the room so good if you like saunas. Bad if you like being hydrated. £15 a night parking which is shocking.
Sam
Sam,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 6 日
Very friendly staff and good facilities.
Chris
Chris,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 27 日
Bristol Airport
Easy for Bristol airport
Phil
Phil,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 14 日
Katy
Katy,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 11 日
S
S,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 10 日
Overnight stay
Check in fast and smooth. Staff very polite and attentive.
Bedroom spacious, clean and quiet. Ideal for early flight.
Judith
Judith,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 8 日
Daren
Daren,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 7 日
a good place for rest.
After coming off a very late flight from Bristol Airport, I was very tired and the staff quickly checked me in and everything is so easy. Fantastic shower, good tea offerings and plenty of water. The bed was very comfortable and it is quiet outside.
Genevieve
Genevieve,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 4 日
Transfer Difficulty - Some Great Staff some not so
I have inadvertently booked the Bristol Airport hotel and arrived at 7.30pm asking whether it would be possible to transfer. The Deputy Manager ('DM'), spent around 1.5 hours resolving the issue and I confirmed the same with Hotels.com [regrettably there is no way of accessing the chat).
When I arrived at Bristol Central at around 9.30 I was told there was no record of me and despite calling other local sites that remained the case. I spoke with the Airport's night receptionist who denied I had been there, said the DM was off shift, said there was no record of me and I should cancel. I worried I would receive a charge and he accepted this was likely.
I asked the airport hotel receptionist to get DM to call me when she was back on shift. He didn't.
I have to pay for a fresh booking instead.
Reception at Central was brilliant, giving me a complimentary drink as she could see I was exhausted.
I then set up a chat with Hotels.com (who seemed unable to confirm the situation) and screen grabbed the conversation. Happily I was told I would not be charged.
I called the DM who was lovely and reassured me she would make sure Hotels.com did not charge me and apologized for the confusion.
The Hotel room was neat, with towels, coffees etc changed daily, though I found belongings from a former guest in my room so am not sure the cleaning is too thorough. Staff were attentive and very friendly.
I would stay again but the system between Hotels.com & the hotel needs simplifying
Barnaby
Barnaby,3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 2 日
Claire
Claire,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 1 日
Everything was as we expected.
Mariusz
Mariusz,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 29 日
Lisa
Lisa,1 晚好友同遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 6 月 27 日
Nicholas
Nicholas,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 24 日
Adam
Adam,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 22 日
Good overnight stay before flight.
Just an overnight stay for airport but comfy enough.