We booked months in advance with Hotels.com When we arrived there was no booking details for us! So they created a booking - just a good job it wasn’t full otherwise what would we do? Then there was no heating on in the room, and the shower was cold! The bed was uncomfortable and then in the morning we arrived for breakfast in plenty of time but they were only taking orders and no buffet breakfast available! Sadly, pretty poor all round for a booking made well in advance!
Colin
Colin,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月15日
Nice and clean hotel, recently refurbished to a high standard
Mark
Mark,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月30日
Holiday
Hotel and staff were great evening menu for the restaurant not so good not a great deal of choice.
David
David,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月23日
Convenient for M6. Comfortable rooms. Attentive staff. I’m not a fan of buffet breakfast arrangement, I find food tends to be tepid and tired .
David
David,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月22日
Very good hotel. Staff are great and room was great, plenty of space and clean
Matthew
Matthew,2 晚商務旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年11月17日
Stay in Samlesbury
Ok for an overnight stay
Stewart
Stewart,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月6日
Smelly days
Very nice staff. Lobby and restaurant modern and recently renovated. Then you enter old and smelly corridors and a moldy smelling room. The smell is very strong. If you are sensitive to mold I do not suggest staying there. Our uber driver called it the smelly sewage hotel. Photo from the gym.
Berglind
Berglind,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月2日
Rebecca
Rebecca,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月2日
Rebecca
Rebecca,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年11月1日
No Access To Room!
A poor experience due to room access not working. I went back and forth to reception at least 4 times and quite late but the entry key system had failed and so in the end I had to be let into my room with a physical master key and was left without a working card entry system. In the morning, the main hotel door was also not working! The got in duty said he would seek a discount for me and I believe some compensation on the rate that I paid would be a reasonable thing to do. So far, no contact or confirmation of any refund from the staff since my stay…
David
David,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月29日
A very nice clean and refreshed hotel friendly staff rooms a good size and loved the shower a good choice of evening meals and nice breakfast to set you up for the day
graham
graham,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月27日
Jimmy
Jimmy,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月25日
Not enough bar and restaurant staff, only one barman serving 30 people, and he was running the food out as well.
Needs more staff , one dedicated to running food and table service, and one bar person , as a bare minimum.
Hotel has been done up nicely awaiting to be an IHG hotel.
Mark
Mark,2 晚商務旅行
Expedia 真實旅客評語
8/10 非常好
2024年10月24日
richard
richard,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月20日
Steven
Steven,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月18日
T
T,3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月17日
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月15日
Good stay, clean, friendly staff,
shaun
shaun,2 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年10月5日
Ample free parking; friendly staff; poor room facilities. TV did not work even with remote replaced. Shower leaked through glass screen. Only one bath & hand towel left for 2 adults; bathroom basin did not drain well. Room very dark with poor lighting even with lamps. Need of repaint and decoration. Chef ill so restaurant closed. Only one night stay so didn’t pursue complaining.