Staff unfriendly, reception lady was rude on arrival when checking in, bar staff in lobby were dismissive.
The room was ok apart from mould on bathroom ceiling which was black, one of the sockets/usb on bedside table broken, shower flooded each time of use, hook in bathroom broken and i had birthday bottle of prosecco delivered to me on day 1, day 5 was still in room where it was left empty.
Cleaner changed towels and made bed, nothing else.
Not a 4 star hotel.