Clean but property and room are dated. Furniture and carpet old and dirty appearance. There was no air conditioning!!! This should be clear when booking and was not for me. "Shuttle" to/from town is via a public transportation prepaid card - not any sort of private shuttle. No views. at least from our room location. It was fine, but for the high cost I expected a great deal more; we could have stayed downtown for same cost.
Paul
Paul,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 24 日
Family getaway
It was a clean cozy hotel with pool for kids. They liked it. We will be back for sure!
Sviatlana
Sviatlana,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 22 日
Great views, comfortable space, tight parking
The Tunnel Mountain Resort was a great place to relax and spend the night after a long day’s hike! We really enjoyed the loft structure, with two beds on top and a bedroom on the first floor. It gave our group some separation and space, but there was also a living room for all of us to enjoy together. The check-in process with smooth, with the hotel providing us our perk for being Silver Hotels.com members! There are a lot of amenities, but we didn’t even use many because we were always outside enjoying the lakes and environment. The parking is tight in the lot, with a lot of cars filling up spaces, but it was still doable. The balcony facing the trees and mountains was a nice touch and great way to end the night!
Ben
Ben,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 21 日
Great Stay
Hotel rooms were clean and looked recently renovated. It has a nice kitchenette with a stove, fridge, and cups/utensils which it is easy to do grocery runs and stock food before day hikes. Staff is friendly as well.
Jack
Jack,2 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 9 月 20 日
Susan
Susan,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 18 日
Richard
Richard,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 17 日
Sophie
Sophie,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 15 日
Niravanh
Niravanh,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 15 日
Michael
Michael,5 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 9 月 15 日
The room was clean and staff was very friendly! The cabin was a bit tight for 5 adults, but we made it work. It was overall a great place to stay and very convenient to downtown Banff.
Harrison
Harrison,3 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 9 月 13 日
Karen
Karen,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 9 月 12 日
We have a lovely friendly welcoming from a fellow kiwi which was so nice and we also got an unexpected bottle of wine for my 50th birthday..the free shuttle was great into Banff.. we did find the rooms were very tired and need to be undated modernised and were really dark.
kylee
kylee,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 8 日
Jean Claude
Jean Claude,3 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 9 月 3 日
dahyeon
dahyeon,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 9 月 3 日
Good room, but no ac
Constance
Constance,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 29 日
Martine
Martine,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 25 日
Dirty and worn out, stuff is nice though
Very old and dirty, only bathroom updated, the rest is just disgustingly worn out and dirty