The service was friendly but we had a first floor room with no black out blinds. When we checked the blinds, we also found that the window didn't lock. When we asked if there was a different room, we were told that it was completely full (which I completely get). I then asked if they could send someone in to fix the black out blinds since 1. everyone could see in through the sheer curtain, and 2. the street light was shining directly into our room. We also asked them to fix the window. We told them that we were heading out for the day and they told us they would fix it. We got back later that evening and it was still not fixed. Luckily, we figured out a second pane from the outside that locked.
真實旅客
2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 1 日
Had a great time, we will be using you guys more o
Early check-in time could’ve been better , but I understand it was Labor Day weekend.
George
George,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 29 日
The hotel looked great, the staff was friendly and helpful, the room was great and clean and the breakfast was really good
nicholas
nicholas,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 29 日
Temecula Getaway
Breakfast options were the best I've had anywhere. The staff was pleasant.
The pool was out of order during our visit which we were not told about. There was a 6:30am gardener mowing outside our window one morning. The door at the end of the hall where we stayed would slam whenever anyone exited.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 28 日
Sam
Just comfortable and was not a good stay and left night before.
Plus the pool was closed the entire. And it was very hot.
Sam
Sam,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 25 日
Not given the room booked
Booked two queens and was given one king and told that rooms were sold out and they couldn’t change it.
Bathroom wasn’t very clean and had nasty hair on the floor.
Breakfast was standard.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 24 日
Relaxing time
Thank you!
Robert
Robert,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 22 日
ryan
ryan,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 20 日
Happy Visitor
The service was fabulous! The food was delicious. And the lady working in the food area for breakfast was outstanding. Constantly cleaning and making sure all areas were full.
真實旅客
1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 13 日
Kim
Kim,1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 10 日
Great service. The towels need to be replaced as some of them were in rough shape.
Rachel
Rachel,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 31 日
Dariamie
Dariamie,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 20 日
The room n hotel was nice. The pool was broken the whole time. When I came into room in n out trash was inside the cupboard. Upon leaving later got charged $150 all front desk could tell me was miscellaneous.
Jason
Jason,5 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 17 日
Stephanie Robert
Stephanie Robert,2 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 13 日
Herbert
Herbert,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 10 日
jaymee
jaymee,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 9 日
jaymee
jaymee,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 8 日
James
James,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 6 日
Bad experience
Checked in first room kids running up and down hallways, requested room change second room shower door broken couldn’t open, third room neighbors were noisy ! Just dealt with it ?? ( But staff at dining area was awesome Also staff at Desk we’re OK.)
Harry
Harry,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 2 日
Super nice staff and located at a very convenient location compare to old town and the wineries
Farinaz
Farinaz,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 29 日
James
James,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 5 月 26 日
There was physical dirt in our bathtub when we checked in and our room door lock didnt work. When we called the frontdesk we were told the staff had left for the day and td they had no more rooms because they were 100% booked.