Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets stay free (1 total, up to 22 lbs per pet)
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free secured, covered onsite self parking
Wheelchair-accessible parking on site
Electric vehicle charging point on site
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:00 AMâ9:30 AM on weekdays and 7:00 AMâ10:00 AM on weekends
Restaurant
Bar/lounge
Room service (limited hours)
Traveling with children
Children stay free (see details)
What to do
Golfing nearby
Working away
Business center
Meeting rooms
Computer station
Conference space (10764 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
2 buildings/towers
Built in 2004
Safe-deposit box at front desk
Terrace
Television in common areas
Fitness center
An outdoor pool
Full-service spa
Massage/treatment rooms
Steam room
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible parking
Stair-free path to entrance
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Climate-controlled air conditioning and heating
Electric kettle
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Alarm clock
Free crib/infant bed
Bed sheets provided
Freshen up
Bathtub or shower
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
Microwave
Cookware, dishes, and utensils
Free tea bags/instant coffee
More
Daily housekeeping
Special features
Spa
Maskorra has 3 treatment rooms including rooms for couples. Services include sports massages, facials, body wraps, and body scrubs. The spa is equipped with a steam room.
The spa is open select days. Guests under 12 years old are not allowed in the spa.
Dining
La brasserie du M - This brasserie serves lunch and dinner.
Le bar du M - This bar serves light fare only. Open select days.
Fees & policies
Refundable deposits
Deposit: EUR 200 per accommodation, per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.74 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 19 for adults and EUR 15 for children
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 9:00 PM
The seasonal pool is open from June 01 to September 30
Guests under 12 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property is professionally cleaned.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
National rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
7.6
Location
8.0
Staff & service
8.2
Eco-friendliness
7.8
Property conditions & facilities
What guests liked
Breakfast was very tasty and offered good quality products and fresh fruits. (4 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Bed
Air conditioning
Reviews
10/10 Exceptional
May 2, 2025
One night only
Rooms a little tired, toilet in room has a weird smell but the beds are king size and very comfortable perfect for sleeping after long journeys. Quiet and perfect as an overnight
Verified traveler
1-night trip
8/10 Very good
Aug 10, 2025
Room was clean and tidy. Mini fridge did not work properly and a/c did not work fully. Overall was a good stay.
Ben
Ben, 2-night trip
10/10 Exceptional
May 6, 2025
nice
Ian
Ian, 1-night trip
10/10 Exceptional
Jul 10, 2024
Great Airport stop over
Stays here with our 2 kids after flying into Bordeaux late. Adjoining rooms were fantastic, staff were super friendly and the breakfast was great also. I was able to walk to airport to collect rental car next morning. Perfect if needing to be close to the airport.
Cian
Cian, 1-night trip
8/10 Very good
Aug 24, 2024
Grand parking
Grand parking
franck
franck, 1-night trip
8/10 Very good
Jun 18, 2025
The staff was wonderful, especially the front desk personnel. Very helpful. The only complaint we had about the entire stay (not related to hotel) was the cost of taxi service from hotel to airport -- 5 minute ride was $25 one-way. In Spain, we paid $10 or less for a 20-min taxi. Not sure why France is so much higher, especially for a short drive. Other than that, this hotel is very comfortable, spacious rooms, and great food!
*dStudio
*dStudio, 1-night trip
10/10 Exceptional
Aug 3, 2024
Good. But Not walkable from the Airport in 15mins
Good hotel. Close to the airport - NOT A WALK. Need to get the tram or a taxi. There are closer hotels.
Rooms were fine. Beds comfortable and breakfast was good, plenty of options. The hotel is looking a little tired in decor and room specification.
JONATHAN
JONATHAN, 1-night trip
10/10 Exceptional
Jun 12, 2023
We appreciated having the option of a small kitchen. We also liked how roomy our room was with a nice leather couch and big windows that opened for fresh air. Our room was clean and comfortable and very quiet.
Overall we were pleased and would stay here again when arriving or leaving Bordeaux as the airport is only two train stops away.
Kurt
Kurt, 1-night trip
2/10 Poor
Jun 13, 2025
Very run-down and very dirty!!!
Luckily, i brought disinfectant wipes. Caeoet was so gross and mobed a table to get to an oulet and there was a thick layer of dust+holes in walls and doors, stains on same plus on carpet.
9am, housekeeper walks in without knocking!!!! (Just out of shower)
Katherine
Katherine, 1-night trip
8/10 Very good
Jul 7, 2024
Poor Tv and no WiFi (for guests)
Sharon Carol
Sharon Carol, 4-night trip
4/10 Fair
Jun 18, 2024
The air conditioning was not working and, with the warm weather, we slept poorly. The property could be better cleaned and maintained. However, the staff were friendly, and the restaurant was pleasant and the food good.
Margaret
Margaret, 1-night trip
2/10 Poor
Jul 23, 2024
Arrived Sunday afternoon, restaurant & bar shut, couldnât even get a bottle of water, tried to use the Spa on Monday morning, but apparently it is closed Monday Tuesday and Wednesday. We also did not use the pool as it was at the front of the hotel at the side of the main entrance and opposite the car park. It is certainly like no Spa hotel, I have stayed in before.
Andrew
Andrew, 1-night trip
2/10 Poor
Jun 21, 2023
There was no air conditioning. The TV didnât work and took a bit of time to get it working. The room smelled. There were dents in the furniture and the carpet was worn. Would not recommend staying there.