Multiple cars were broken into including mine. The milk was spoiled at breakfast and had to rip it out of my kids hands. Staff was not very helpful when I asked then to call police to report an incident.
Steven
Steven,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月30日
Thanksgiving trip
Everything went well. We had a great time.
Lynn
Lynn,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月14日
Jessica
Jessica,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月10日
Breakfast was very good. Virginia is definitely a bonus. Love her. My only disappointment was that the pool temperature was too cool. Its a comment everyone that came to swim agreed with.
marcia
marcia,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年10月20日
Pool closed
One of the reasons we booked this hotel was because it had a pool for our kids. Upon checking in no one informed us that the pool was closed. We got everyone ready and went to the pool only to see that it was closed for some reason. This was very frustrating and disappointing. I would probably go somewhere else next time.
Christine
Christine,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年10月13日
Michelle
Michelle,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年10月8日
Jolene
Jolene,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月26日
The hotel was in a convenient location. It was clean with spacious rooms. The full kitchen was a plus! The complimentary breakfast in the morning was delicious. Maya the breakfast attendant was a real ray of sunshine. Very attentive and friendly, greeting us with a radiant smile!
Cynthia
Cynthia,1 晚好友同遊
Expedia 真實旅客評語
2/10 不太好
2024年9月22日
I understand being short staffed. However one regular queen bed and the pull out chouse bed had unclean sheets. The pull out bed sheets smelled to bad we had to spray the room all night to get the smell out. When called down to the home desk asking for them to bring new sheets and take the old ones away, we were pretty much told that wasnt their job and got hung up on. We were in town for a bachlorette party, one bridesmaid ended up leaving at 11 to drive 2 hrs home for not having a clean bed to sleep on and i ended up sleeping on the very hard couch due to not having clean sheets or pullows for the pull out. Terrible service I expect way more for $$ you pay. We will never use this hotel again.
Stephanie
Stephanie,1 晚好友同遊
Expedia 真實旅客評語
8/10 非常好
2024年9月13日
Two cars broken into the night of our stay. Looking for other options next time.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月3日
The staff at this location was excellent, but the housekeeping staff was terrible there was not enough wash towels in the hotel they kept running out, could not get complete service unless it was requested at the front desk.
Calmellia
Calmellia,5 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年8月11日
Even though the reviews were “bad” this was a nice hotel and staff were very nice , very clean ,the pool was clean and spacious. Sometimes not listen to the reviews is okay . Good experience over all
Faith
Faith,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年8月11日
The room included free breakfast, the breakfast room contained only a small amount of oatmeal in the bottom of the pan. The coffee was empty in both the breakfast room and the lobby. We complained and were told that food was coming out soon. We waited an hour to find no food or coffee came out. We went back to the front desk and had to wait /0 minutes before the attendant was present. The stay was unacceptable!!
Mary
Mary,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年8月5日
Nahye yun
Nahye yun,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年8月1日
Due to Microsoft outage rebooked into Hilton Garden Inn which was understood but nit the suite situation desired. Room was nice enough but cabinet doors off kilter/broken.
Beth
Beth,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年7月29日
jaikrishna
jaikrishna,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年6月26日
poor service.
Kristen
Kristen,2 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2024年6月24日
Hilton hotels suck
Why would you ask me this? They canceled an hour prior to arrival yet your system still shows it as active and the kicker is Homewood suites charged me 200 for absolutely nothing but a ruined weekend
denise
denise,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年6月24日
Everything was clean and comfortable, and the service was professional. Great place to stay.
Katherine
Katherine,1 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2024年6月23日
denise
denise,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年5月21日
Hotel room was nice, comfortable and clean. However, when I needed something the staff I spoke to could not speak or understand English.
2 out of the 4 night stay many cars in the parking lot had their windows smashed. This created worry and discomfort. Although authorities were called, no other actions seemed to take place. Parking lot was not cleaned up from glass and I'm not aware that the patrons were compensated.
Michelle
Michelle,4 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年5月20日
Vanessa
Vanessa,2 晚旅行
Travelocity 真實旅客評語
10/10 好極了
2024年5月20日
The hotel was great, staff was polite, property was clean, amenities fully functioning. Very up to date and they do their best with security despite the neighborhood do not leave anything of value in your car. My only complaint to Homewood Suites would be the stove stop does not get hot enough to cook. That was one of the main reasons I stayed here was for having a kitchen but I could not cook like I had planned :(