Our room didn’t have a refrigerator, ice machine was broken, couldn’t access any outside doors except the front entrance at night making it inconvenient. Funny that on the back of the door, the sign states that NC law requires amenities advertised, however, this property failed to provide that! Television continued to lose signal and Wi-Fi never worked. We probably won’t return as $150 a night is ridiculous NOT to get the basic amenities you paid for. Not to mention the $20 overcharge for shampoo and what? So disappointing and definitely NOT Marriott standards. Is Marriott aware that you’re not providing amenities as advertised?
Pool was filthy.
The ONLY good thing about the property was the phenomenal staff- Britney, Dana and Angie were amazing. They deserve better!!