2/10
We booked two adjacent rooms for our family and were extremely disappointed from the moment we arrived. One of the headboards had disturbing white stains, and one bed’s comforter had visible blood and urine stains. We had to call the front desk to request clean bedding, which we had to go get from the front desk. In the second room, there were urine stains on the wall near the bed closest to the door — completely unacceptable.
The bathroom conditions were equally poor. The showerhead was outdated, clogged with hard water buildup, and had almost no water pressure. The bathroom door wouldn’t close properly, and the main door required excessive force to shut and lock.
Throughout the hotel, cleanliness and maintenance seemed to be nonexistent. The elevator was extremely hot and reeked of marijuana. There was no soundproofing whatsoever — we could hear traffic and outside noise constantly, making it difficult to sleep. The lobby was outdated, poorly maintained, with flickering lights, and lacked even basic cleanliness and attention to detail.
Most concerning of all, my 8 year old said he didn’t feel safe staying here. This hotel fails in every area that matters: cleanliness, comfort, and safety. We will never return, and I would strongly advise others to avoid this property.
真實旅客
2 晚家庭旅遊