We had a wonderful stay at the Franklin from check-in to departure. When we arrived, the front desk manager was personable, friendly, and very welcoming. That set the tone for our time there -- everyone we met in the lobby, hip cocktail bar, brunch service, or any other part of our trip was warm and caring. The room was cozy and personable, with a comfortable bed and amazing shower with both rainfall and spray showerheads. The location is fantastic too. The only caution I'd give is that the desk in our room was not very big, so only good for a quick email check and not serious work on a laptop. But this stay was for fun anyway, so that was not a big deal so much as an observation. But for a romantic or fun getaway, the Franklin is perfect. And the cocktail bar hidden off the lobby was a cool bonus too! We appreciate how everyone there made our stay so enjoyable and special, and look forward to coming back soon! Each room is decorated differently with a personality of its own, so it would be fun to check out a different one next time for a twist.