Good location. Friendly and helpful staff. Spacious room.
真實旅客
3 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 5 月 27 日
Tub wasnt clean, had to wash it myself before using. There were custies and hair in it. The bath mat was also gross.
They charged £10 each per entry, per day, to use any of the facilities that are usually included in literally every other hotel ive stayed in.
(£10 per day f
Brandon
Brandon,2 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 5 月 27 日
Hannah
Hannah,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 26 日
Great location
Nice hotel in a central location. Easy access to parking underneath. Spa and pool are nice could do with updating. Friendly staff, rooms are clean and comfortable with great views of the city.
Rebecca
Rebecca,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 5 月 26 日
Sunday night away
Arrived at 2.00pm and was told we couldnt check-in until 3.00pm. After a drink in the bar, we returned to reception, the queue stretched out of the main door with customers waiting to check-in, finally checked in at 3.30pm. Maintenance had to be called to get the TV to work. Finally, two sessions in swimming pool cost £40 (£10/person/dip).
steve
steve,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 25 日
Caroline
Caroline,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 5 月 25 日
Pas à la hauteur du prix
Il restaient des emballages de nourriture, il faisait plus de 25° la clim ne fonctionnait pas on avait un petit ventilateur, tout ça pour 300€, on ne m'y reprendra pas !
Vincent
Vincent,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 5 月 23 日
Poor cooked breakfast.
Beeakfast. Suggest you temperature check food items. I was down at 6.30 for opening and beans were cold. Sausage uneatable.
Continental absolutely spot on.
Daniel
Daniel,1 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 5 月 20 日
Mark
Mark,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 18 日
Uwe
Uwe,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 14 日
Shelagh
Shelagh,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 10 日
Front staff are great.
The front of house staff were very friendly and helpful. The lobby looks fantastic, but other areas look a little run down. (Especially the pool area)
Carl
Carl,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 9 日
Good night sleep just needs more tv chanels 😀
Stay was lovely very comfy beds , tv didn’t have many channels most didn’t work , shame we had too pay £10 for the pool it should be in with the price and breakfast was not disappointed no proper eggs only scrambled , no mushroom also
Lesley
Lesley,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 8 日
We didn't get a lot of time in Cardiff, but the hotel was spacious and comfortable! The parking was a little tight, but the room was fabulous.
Mary
Mary,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 8 日
Simon
Simon,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 5 月 5 日
Check-in and billing a nightmare
Poor in many ways especially check-in and being overcharged
Richard
Richard,1 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 5 月 3 日
Could be so much better
Sadly over tired ex-Mercure property, running three rebrands, Oyo, Happy and Holland House.
Windows don’t open, air conditioning faulty in many rooms, so oil filled radiators, coolers and fans in many rooms.
Lots of brown wood.
Staff helpful and working hard in a difficult environment.
George
George,2 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 5 月 3 日
Danielle
Danielle,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 1 日
Great night's sleep!
The hotel is in a great location and the parking in the basement is handy, but very expensive to use. The rooms are spacious and I had a great night's sleep in the lovely bed. The breakfast was fabulous and the staff were very helpful throughout. I'm still waiting on the VAT invoice for my stay which is the let down.
Lois
Lois,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 30 日
Great Spa and Hotel Rooms
Hotel room, swimming pool, lounge area - FAB-U-LOSA!
Noticeable staff attitudes:-
Floor Manager - kindly helpful, smiling. An asset to the Hotel.
Waitress - not sure what mood she was in, but definitely was not focused on giving of her best. From the glasses to the plates - all slammed down hard on the table. I suffer PTSD and jumped each time. I also asked for hot sauce. Promised but never arrived. It made me decide to NOT go down for breakfast.
Chef - or whoever cooked the fries and burger. First time I've been served a burger with no lettuce or tomato. Burger was also soggy. Chips were over cooked. I ended up giving most of my food to my friend.
Charmaine
Charmaine,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 29 日
Egyed
Egyed,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 29 日
I enjoyed my stay
Lamia
Lamia,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 4 月 29 日
Room was spacious with a lovely view from the large windows. However, the bed was really uncomfortable. The mattress dipped in the middle so had to sleep near edge of the bed. Buffet breakfast was just mediocre. The hotel is less than a 10 minute walk to the city centre with bus stops close by. Overall I had a pleasant stay and the staff were helpful.