We loved our stay. The food was wonderful and the staff was amazing!
MICHELLE
MICHELLE,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 2 月 4 日
Loved their food. For an all inclusive resort, the food was amazing! Best tacos I’ve had in my life!! Room and property was clean. Beach was amazing and the staff was super friendly. Only downside is the Japanese and Italian restaurants are hard to get into and we unfortunately did not get into the Italian restaurant. Talking to regulars there, they said those two restaurants have seats held for members which causes it to fill up quicker for non members like us.
Dale
Dale,6 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 2 月 1 日
Sure! Here’s a glowing review for your stay at El Dorado Resort:
Our stay at El Dorado Resort was nothing short of amazing! From the moment we arrived, we were greeted with exceptional service that made us feel truly valued. The staff went above and beyond to ensure our experience was perfect, and their attention to detail was outstanding.
The location itself is absolutely breathtaking—stunning views, beautifully maintained grounds, and a relaxing atmosphere that made it the perfect getaway. Every corner of the resort is impeccably cared for, creating an ambiance of pure luxury and tranquility.
A special shoutout to the team members, who were phenomenal! Their professionalism, friendliness, and willingness to make every moment special truly set this resort apart.
If you’re looking for a top-tier resort with incredible scenery, and a team that genuinely cares about your experience, El Dorado Resort is the place to be. We can’t wait to return!
Lucina
Lucina,4 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 2 月 1 日
Tamara
Tamara,9 晚旅行
Orbitz 真實旅客評語
8/10 非常好
2025 年 2 月 1 日
The property is a bit dated but clean. The room service was great, the app doesn’t work though so you have to order via phone. We had a great time!
Tamara
Tamara,1 晚浪漫之旅
Orbitz 真實旅客評語
8/10 非常好
2025 年 1 月 31 日
Enjoyed our stay very much! The seaside suites has a very party like atmosphere with lots of loud music and noisy activities at the main pool from 1::00-4:30
If you this isn’t for you, , consider the palms side of the resort.
Everything else was just great!!!!
Linda
Linda,10 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 1 月 29 日
We had a great time. It's nice that they have included off resort excursions included at no extra cost. And the free included airport transportation was nice too. The staff were all very friendly, and the food was very good.
Eric
Eric,5 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2025 年 1 月 28 日
Kagetazu
Kagetazu,5 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 1 月 27 日
Shylah
Shylah,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 1 月 25 日
I had an amazing stay at this resort. The food was great at all the restaurants. Enjoyed the Italian restaurant so ate there twice! I migrated down to the palms side to enjoy the nicer beach area for majority of my stay. All the staff are amazing. The Lomus hospitality excursions were fantastic! Would definitely recommend and would go back!
Kimberly D.
Kimberly D.,10 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 1 月 25 日
Donny
Donny,5 晚旅行
Travelocity 真實旅客評語
8/10 非常好
2025 年 1 月 24 日
alana
alana,10 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 1 月 23 日
We went here for our honeymoon and absolutely loved it. The staff are extremely friendly, and the food is wonderful. We felt right at home. The location is stunning!
Spencer
Spencer,7 晚浪漫之旅
Expedia 真實旅客評語
2/10 不太好
2025 年 1 月 22 日
Most of the reviews are not real after spending 10 days in the resort here is our experience.
1. No nightlife after 10 PM
2. There are no beaches the beaches that are there are full of rocks and there’s a stone retaining wall obstructing you from walking into the water. There is one side of the resort that you can walk in maybe up to the height of your knees. That area is also full of rocks. This is why they have swimming pools.
3. The food is decent.
4. Zero hot water during peak times lukewarm at best. They need to fix this. When you’re paying this much money for the resort and you want to get dressed up to go out to dinner a hot shower would be most appreciated.
5. Do not leave the resort you will most likely be stopped by the police who will shake you down like us. We did not have a license after renting vehicle and it cost us nearly $300 rather than take a chance of being arrested, which is what we were threatened
We did this so we could go to Playa Del Carmen because we were completely bored at the resort.
6. We also wanted to find beautiful beach to relax in this resort is not it.
Jason
Jason,11 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2025 年 1 月 21 日
Staff was wonderful. Beach great. Food not so great. My partner is a chef and time and time again they come close to food being good but fall just a little short. Be mindful that the resort does not offer free shuttle service from Tulum airport. We ended up paying at extra $300 US to get to and from the airport.
Eva Marina
Eva Marina,12 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 1 月 18 日
I loved the random raccoons running around the property!
Andrea Van
Andrea Van,6 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 1 月 15 日
We really enjoyed our stay there. A little mixup with our concierge writing down our dinner reservation on a wrong night but overall a great experience. Staff were very friendly at every spot! The building itself is showing some wear but the grounds were impressive.
Matt
Matt,7 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 1 月 14 日
The service, views, water, sand and everything inbetween was fantastic. We loved our stay- our room was incredible. Snorkeling at the beach was awesome too. Bring your own snorkel gear. More inclusive is incredible!
Adam
Adam,6 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2025 年 1 月 14 日
kyung yong
kyung yong,5 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 1 月 14 日
We spent a week at El Dorado Seaside Suites. Our room was alright, but noticed wear & tear on furniture & walls. We could hear the tv shows being watched in other rooms. We didn’t spend much time in the room. There’s only 1 restaurant on that side, so we had to walk/ride a shuttle for other meals. If we ever come back to this resort, we would stay on the Palms side. Our side was very loud with music, pool, party activities. We like a more laid back vibe and the Palms side is gorgeous, plus a lot more restaurants & bars.
The outdoor pools are pretty but very cold. The activities offered were fun. Especially enjoyed the Tequila class and pottery painting. Beach was amazing. Bali beds comfortable. Evening entertainment was great! The gardens and pathways are romantic, especially at night.
The catamaran & cenote experiences were exciting! The luncheon was delicious too.
The resort is about an hour and 15 minutes from the Cancun airport. We appreciated the transportation included. Bring cash to tip your drivers, wait staff, concierge etc. The staff are courteous and helpful. We felt safe at this resort.