The hotel is nice; rooms good and comfortable albeit not overly large but have silly niggles: the small old TV is fixed to the wall and cannot be viewed from the bed; no USB connectivity; very creaky floors. The negatives are in the dining area and experience: very cold, too open - we suffered a loud party and despite moving as far as possible from them we still couldn’t converse without almost shouting, very disappointing menu - supposedly Italian but essentially pizza or pasta but very little else that you’d expect from a high end restaurant and overpriced. The experience at breakfast was ultimately no better: still far too cold in the dining area and although a good selection of breakfast items, the poached eggs for my Eggs Benedict weren’t cooked - l ended up with a plateful of watery mush ! I wouldn’t stay there again.
Richard
Richard,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月2日
Good but not wow
Good location in Canford Cliffs. Nice terrace and bar. Room nice but a tiny bit old fashioned, as was the hotel. Breakfast pleasant. Really not much to fault but not wow either. Would probably stay again so no complaints.
David
David,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月20日
We had a wonderful 3 nights, in a comfortable room, with excellent food and a stunning view of the harbour from the dining terrace and our bedroom. A very friendly welcome from reception staff, including a courtesy call the day before. Most of the dining staff, were helpful and efficient. We would definitely return again. We had a lovely time in beautiful Sandbanks and the hotel was in a great location for a walk to the beach.
Janet
Janet,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年9月16日
Lovely hotel, staff friendly, food great, only slight moan is the room decor was a little tired but overall really lovely hotel
真實旅客
2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月11日
Alan
Alan,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年9月1日
It’s glitters but it ain’t gold!
This hotel seems to be more focused on the food and drink side of the business for their profit and don’t care about much else. They really overcharge for everything. Two drinks £30! No table service outside. Such a shame as that’s where most people go. Missing a trick there and just making people sad they have to go get their own stuff. The room was small, stuffy, outdated and extremely(!!) tired. Could do with investing in refurbishing the rooms then they could justify the high prices. Disappointed and won’t be returning.
Liz
Liz,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月31日
David
David,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年7月23日
Wonderful view from dining room and deck. Staff friendly and welcoming, and exceptionally helpful.
Hotel is slightly tired but clean. Sheets and towels snowy white. Squeaky and uneven floor in our room needs attention and must have been irritating to room below.
Breakfast was tasty but not four star, although granola bars were delicious. Dinner selection was good.
Anne
Anne,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年7月15日
Lovely staff dining excellent room very clean
Christine
Christine,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年6月14日
Excellent views. Staff were friendly and helpful. Good dining options with excellent Chinese restaurant. Great access to beach and harbor. Would definitely go again.
Derek
Derek,3 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年5月29日
Bradley
Bradley,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年5月17日
Peter
Peter,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年5月17日
Lee
Lee,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年5月13日
Hotel is complacent, letting its guests down
Really disliked the fact that there is no table service for drinks on the terrace, only glass collection service. This meant us having to get up, queue for very slow service at the bar, and struggle with 4 drinks down the steps. Drinks are over priced too. However, the non service policy is a missed opportunity on the part of the hotel to up-sell as glasses collected. This is a poor part of the hotel experience. Outside staff were very young, not trained other than is very basic skill of picking up glasses. The bar service was very slow and I had to stand and wait for a good few minutes before being served.
Victoria
Victoria,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年5月12日
Jack
Jack,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年4月21日
Will be back!
Lovely stay - the views made it so book a room with a view if you can! Staff were excellent, food was also very good. Breakfast in particular was lovely and high quality.
A
A,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年4月21日
Nigel
Nigel,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年4月19日
Sarah
Sarah,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年4月18日
Hit the heights at Harbour Heights!
I completed the SW Coast walk at this wonderful hotel, A warm welcome at reception despite my somewhat dishevelled appearance. Room was 306 very comfortable with a jaw-dropping view of the harbour extending from the port of Poole to Old Harry Rocks. A great meal in the restaurant, with good food and drink and accommodating service Yes, the whole stay was expensive, but in this case, I feel I got what I paid for!
GF
GF,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年4月6日
sima
sima,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年3月25日
Grahame
Grahame,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年3月6日
Another lovely break
David
David,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年3月5日
We love this hotel - great position, great food and service. Not the cheapest place to stay but well worth it