The hotel is in a really bad shape and a lot of the amenities didn't work.
NORMA
NORMA,5 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2025 年 7 月 4 日
SANDRA CAROLINA CIVIL CASTILLO DE
SANDRA CAROLINA CIVIL CASTILLO DE,5 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 6 月 29 日
SABRINA
SABRINA,6 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 26 日
Todo Bien
Todo muy bien, muy buena atención del personal. Habitación cómoda
Ma Guadalupe
Ma Guadalupe,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 5 月 23 日
The service in the restaurants is good and so was the food. This property was clean but needs to be remodeled. The bar by the pool area has several fans that do not work and the ones that do work aren’t turned on all the time. WiFi dropped several times during our stay and then it was changed without notifying the guests.
Mary Helen
Mary Helen,7 晚浪漫之旅
Expedia 真實旅客評語
4/10 一般般
2025 年 5 月 23 日
The staff was very friendly and attentive, the food was great but the property itself needs alot of remodeling and renovations. The staff at breakfast were very polite and sweet. I visited the property about 11 years ago and everything looked the same. The air conditioner in the rooms need to be replaced the staff had to bring a fan to our room, theres alot of mold around the property and rooms, it can definitely use paint. Some of the rooms get leaks in the bathrooms from the ceiling. You used to be able to make dinner reservations with staff but they changed it where you have to use an app which is not user friendly and contains alot of errors, some visitors were not able to make dinner reservations. Tiles in the bathroom are chipping and the faucet to our bathroom would come apart. What saves this hotel is that it is all inclusive and how super sweet and friendly the staff is. Maria and Rosiris from the restaurant and Carlos that helped us with our bags always tended to our needs and made sure to make our stay super comfortable such sweethearted people.