This hotel was very nice good for families. It was walking distance to the Kentucky Convention Center in Louisville. Food was close by. The hotel was clean and whenever we asked for anything within limits it was taken care of. Breakfast was not free which is unfortunate but for the most part I did not care. I was there with my daughter and mom for a basketball tournament. I was happy!!
Nedria
Nedria,4 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 10 日
not good weather was hot and out room was HOT
kuntina
kuntina,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 8 日
Rita
Rita,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 8 日
Convenient to airport, UL and Churchill Downs
The hot buffet breakfast, while small, is worth the discounted price offered when making reservations. The staff is nice and helpful and they even offered to pick me up from an event at UL with their airport shuttle. My only complaint is that the free WiFi could be stronger. I would definitely stay here again.
Michael
Michael,3 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 23 日
Katie
Katie,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 4 月 28 日
James
James,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 19 日
Professionalism was a type of magnus opus.
Hudena
Hudena,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 18 日
Amazing staff
We stayed here to visit University of Louisville campus for my daughter. The staff was super friendly. No matter what we asked, they always found an answer for us whether it was about the hotel or the city! ❤️
Jessica
Jessica,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 15 日
Brandon
Brandon,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 4 日
A bit outdated, but quiet and comfortable with friendly staff. Good location right near airport and several restaurants.
Rachel
Rachel,1 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2025 年 3 月 30 日
Very loud with it being located close to the airport.
Eric
Eric,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 28 日
Edward
Edward,2 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 3 月 16 日
Emanuel at four points Louisville, Ky
Got double charged for 3 rooms. Front desk clerk Emanuel refused to refund the over charged amount. Asked to speak to a manager and he got very upset and call the police on us trying to get us kicked out of the hotel. The police officers saw where we were double charge but were not able to do anything being a civil suit. The police officers then told the front desk that we were not to be evicted from the property. He still continued to refuse to call a manager. The next morning on the day of check out, a manager was there and was extremely pleasant and helpful. Very apologetic and working to get the overcharges corrected. As far as Emanuel, absolute worst customer service I’ve ever received and we won’t be staying at anymore four points unless this employee is no longer employed with them. 1 or 2 other people behind us canceled there reservations while all of this was taking place.
Dustin
Dustin,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 15 日
Joyce
Joyce,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 14 日
Easy check in
Deborah
Deborah,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 3 月 9 日
Nice hotel!
Christopher
Christopher,1 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2025 年 3 月 6 日
Tim was the BEST!!! So kind and polite, very knowledgeable about the area and history.. if I had to rate his customer service it would definitely be 20/10, made you feel comfortable in a city you’ve never been to before… thank you again Tim!!
Tara
Tara,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 3 月 2 日
Clean and quiet.
Sarah
Sarah,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 3 月 2 日
We had issues with our room being 85 degrees so they quickly got us a new room. The rooms are nice, the lobby and restaurant are very nice also. The staff was super helpful.
Jenny
Jenny,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 2 月 22 日
John
John,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 2 月 20 日
Justin
Justin,2 晚旅行
Expedia 真實旅客評語
4/10 一般般
2025 年 2 月 10 日
The stay was uncomfortable
RONALD
RONALD,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 4 日
Christy
Christy,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 2 月 4 日
Aaron
Aaron,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 1 月 30 日
Pool area took away the 5th star!
Our room was perfect and hotel location was ideal for the purpose of our stay.
I only wish the pool area was updated and hot tub was available.