There is water leaking in the restroom. The floor becomes wet after using the sink.
Yu-chen
3 晚旅行
6/10
The mini fridge didnt work and the air-conditioning didnt cool the room the lowest it got was 73 degrees around 2am. The staff were very nice though.
Wally
1 晚商務旅行
10/10
Very nice front desk!! Nice scent going through hotel. Clean from Mo will recommend to others. 10/10
Kimberly
2 晚旅行
10/10
Colin
1 晚旅行
8/10
We had a good stay. The front desk manager was very kind and helpful. He answered all my questions and called us an Uber when I was having difficulty. I had phone conversation with him the day before and he made it possible for us to have early access to our room.
Julie
1 晚家庭旅遊
10/10
Alberto
2 晚旅行
10/10
Kamri
1 晚旅行
10/10
Everything was clean and in very good condition. The beds were comfy, there were plenty of towels and the staff was very prompt in providing more washcloths for us. The staff was very friendly and accommodating when we requested a little extra time to check-out. I highly recommend.
真實旅客
2 晚家庭旅遊
4/10
This is the second year I. A row that we stayed here for the OKC marathon. I booked a king room with a pull out sofa. Was put in a handicap room with no pull out bed. Had to call and ask for a roll away bed which they provided. When they brought the roll away bed, they brought no pillows. We asked the front desk for a couple pillows to be brought to the room. Lastly, my husband was running in the marathon and I had 2 small children. I asked for late checkout which they gave me noon. He finished the race 15 mins before checkout and barely got a shower in time. We later spoke with someone who stayed at the Omni, and we were told that the Omni was offering late checkouts at 1 pm and as late as 3 pm for the marathon runners. I like this hotel for the location and convenience without paying a super high price for a 1 night stay. However, I think we will try the Omni for race day next year for the later checkout offered. Overall it was a good stat after we got past the hiccups.
Ashley
1 晚家庭旅遊
8/10
The noise was loud which made it difficult to rest. Running a marathon with little rest is not okay. So disappointing.
Roy
1 晚家庭旅遊
10/10
Jeanna
1 晚旅行
10/10
Very friendly and helpful staff.
Shelly
1 晚旅行
10/10
Joanna
2 晚旅行
10/10
matthew
1 晚旅行
10/10
Keri
1 晚旅行
10/10
David
1 晚旅行
8/10
Service and staff were excellent! Head chef took great pride in the dining services. Only issues were with maintenance-type things. We had to change rooms upon arrival due to A/C not functioning. But like I said, customer service was great - they quickly got us in a new room. Great stay overall, especially if you're going to a Thunder game!
Dustin
2 晚旅行
10/10
Steve
1 晚旅行
10/10
Wayne
2 晚旅行
10/10
The only issue we had was the room key wouldn't work, went downstairs to get them redone and those didn't work either, so had to call maintenance to come let us in, but they responded quickly and we had no more issues the rest of our stay.
Brent
1 晚家庭旅遊
10/10
We were there to watch a basketball game so the proximity to the stadium is excellent!
The only issue I was worried about was the train being so close but we were so tired, we fell asleep and didn’t hear a thing.
I would love to know where the sofa in our room came from because I need one!!
Leroy
1 晚旅行
10/10
We attended an Oklahoma thunder basketball game, and the location was fantastic. The room was comfortable, and we were able to adjust the temperature at night to our liking, which we have not been able to do at many other hotels.
Jim
1 晚好友同遊
10/10
Colby
2 晚旅行
10/10
Matthew
1 晚家庭旅遊
8/10
Very nice place, but traffic flow and parking situation at at arrival and departure is very limited, and confusing. Check-in prior to parking, because your room key is the only way to enter the parking structure, but there is VERY limited space to park with more than 2-3 guests either arriving or departing at the same time.