We arrived/checked in to find out that there were additional charges. We requested a pet friendly hotel. This hotel was listed as pet friendly. Throughout the choosing of this hotel and payment processing of our credit card pet friendly was mentioned through each screen processing. However payment was accepted our card was charged only to find out once we arrived there was another pet fee to be paid along with paper work to sign off on. The paper work was outrageous. Asking us to sign off on the fact that we would take full responsibility for all attorney charges occurred, as well as any charges from employees to other guest staying at the hotel from while we were there to any future charges if occurred. All we kept getting told was if we went to the Country Inn Suites website we would've see their per policy. Even though while using hotels.com website was not required nor mentioned in the application to do so. Hotels.com is suppose to be a one stop shopping experience in choosing a hotel to stay at. We should not have to go to sperate websites and we were never directed to do so while choosing this hotel. The front desk gal didn't even care to see my issue. Then the paperwork asks for our pets name, breed weight and more. Granted our service dog is a trained certified service dog that is a mature male German Sheppard. Then once in our room the toilet didn't flush without lifting the lid. The front doors lock at 11pm so you have to ring the front desk taking 5 mins to get in.
Janis
Janis,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月2日
Dwayne
Dwayne,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月30日
Joan from Spokane
I can’t think of anything that was wrong with the hotel. It was clean and quiet and just generally nice thing is it was a slow check in, but that probably means people that came in to check in at the same time.
John
John,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月29日
Mark
Mark,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月28日
It was a great hotel to stay at for the night, they are pet friendly and it was clean and cozy for us.
Adriana
Adriana,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月28日
Clean room, good service
Arrived late and got a free upgrade to a suite. Room was clean and service was good. Breakfast was goos and free.
真實旅客
1 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月23日
Kate
Kate,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月18日
walter s
walter s,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月17日
Quiet rest
Nice and quiet. Close to work place.
Rick
Rick,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月16日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月14日
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月8日
Molly
Molly,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月5日
Edward
Edward,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月5日
Carla
Carla,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月5日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月29日
Terri
Terri,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月28日
Marc
Marc,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月27日
Lynsey
Lynsey,4 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月24日
Ethel
Ethel,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年9月20日
will not stay here again
The bed linens were not clean. Looks like donut crumbles in them. Bathroom is very small with no fan and 2 feet from bed. Only one entrance to the hotel and very inconvenient without propping open -- which had a sign on it saying DON'T PROP OPEN THE DOOR.. Won't stay again. but the staff were nice and they gave a brown paper bag with chips and water upon registering.