I loved staying at this hotel. Two staff members stood out - Patrick (front desk) and Lucia (dining staff). They were polite, professional, and very good at their jobs! The only disappointing thing was the dinner. It appeared to be very disorganized, a couple of dining the staff were confused on our order and brought out an appetizer with the other persons main meal then wouldn’t bring out my meal because my dining partner had waited for my main meal to be served. My last comment is, it’s an international group and much of the dining staff did not speak English at all, which was very difficult for me and other guest, who did not speak Italian, but spoke English, French, Danish, Dutch, and so forth.