I am very disappointed with my stay at this hotel. One of the main reasons I booked it was because it clearly stated that the airport transfer was free from the airport to the hotel, yet nowhere in the app or booking information did it mention that it had to be pre-booked or that it was only available during specific hours. This is misleading advertising, and it caused serious inconvenience upon arrival.
Additionally, the air conditioning filters were extremely dirty, which raises serious concerns about the hotel’s hygiene and maintenance standards. This is absolutely unacceptable, especially for a hotel that presents itself as professional and guest-oriented.
Overall, this experience did not meet my expectations at all, and I would not choose to stay here again.