Warning: THEY MAY NOT HAVE THE ROOM THEY SOLD YOU!! Booked (and paid for) two bedroom unit at this location to be next door to where rest of family was staying. After flying all day, they told us upon arrival they did not have any room for us, but we could go to their sister resort which was a shuttle ride away. We said no the; whole reason we are staying there was for a family vacation, which meant proximity to them. They made us wait, sat us down, insisting that we should go to their sister location. It was high pressure and it ended with us feeling coerced into attending a timeshare presentation at that a sister resort in order to secure two separate normal rooms at original location (on different floors! Not the best experience for family with kids thinking they had a nice two bedroom place). Exhausted by the day and the experience, we accepted our fate. The next morning was an entire wasted morning at a timeshare presentation we never wanted on the short trip. The sister resort was beautiful and if it had been just us, we would have lucked out. I am sure they were thinking the bait and switch would be received well by any American family; however, WE WANTED TO BE CLOSE TO FAMILY. They coerced us into an awkward stay situation, with a wasted morning, and gave us a small hotel credit, and acted like we should be thankful to them. The hotel we did like; however, the experience soured us forever on this place and we will be posting elsewhere. UNACCEPTABLE!