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ARCOTEL Castellani Salzburg

4.0 star property
Adventure hotel with 2 restaurants, connected to the convention center, near Salzburg Christmas Market

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Photo gallery for ARCOTEL Castellani Salzburg

Terrace/patio
Exterior
Junior Suite | 1 bedroom, premium bedding, in-room safe, blackout drapes
Lobby
Reception
In Salzburg-Süd, ARCOTEL Castellani Salzburg offers a tranquil retreat with a garden and library. Enjoy al fresco dining at the on-site restaurants or unwind at the bar. With high-speed WiFi, dry cleaning services, and helpful staff nearby attractions like Salzburg Cathedral are within easy reach.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Air conditioning
  • Gym
  • Pet friendly

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Fitness center
  • Self parking
  • Room service
  • Business center
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden

For families (6)

  • Free cribs/infant beds
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
$130 nightly
The total price is $152
Sep 14 - Sep 15
Total with taxes and fees

Room options

Check availability for these dates

Tonight

Sep 4 - Sep 5
Check availability for tonight Sep 4 - Sep 5

Tomorrow

Sep 5 - Sep 6
Check availability for tomorrow Sep 5 - Sep 6
Available filters for rooms
Showing 4 of 4 rooms

View all photos for Comfort Double Room

Comfort Double Room | 1 bedroom, premium bedding, in-room safe, blackout drapes

Comfort Double Room

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, premium bedding, in-room safe, blackout drapes

Superior Double Room

9.4 out of 10
Exceptional
(16 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Rollaway/extra beds
  • 258 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, premium bedding, in-room safe, blackout drapes

Deluxe Room

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, premium bedding, in-room safe, blackout drapes

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Rollaway/extra beds
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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Reception hall

arte Hotel Salzburg

  • Spa
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  • Parking available
  • Free WiFi
8.6 out of 10, Excellent, 841 reviews
$159 nightly
The price is $184
Sep 8 - Sep 9
Total with taxes and fees
arte Hotel Salzburg
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About the neighborhood

Map
Alpenstrasse 6, Salzburg, Salzburg, 5020

What's nearby

  • Salzburg Cathedral - 17 min walk - 1.5 km
  • Fortress Hohensalzburg - 17 min walk - 1.5 km
  • Salzburg Christmas Market - 19 min walk - 1.6 km
  • Mirabell Palace - 3 min drive - 2.1 km
  • Mozart's Birthplace - 3 min drive - 2.1 km

Getting around

  • W.A. Mozart Airport (SZG) - 21 min drive
  • Salzburg Aiglhof Station - 6 min drive
  • Elsbethen Station - 10 min drive
  • Salzburg-Taxham Europark Station - 10 min drive
  • Salzburg Aigen S-Bahn - 20 min walk

Restaurants

  • ‪Restaurant Chinesische Mauer - ‬3 min drive
  • ‪Steinlechners Bar - ‬2 min drive
  • ‪St. Paul-Stube - ‬15 min walk
  • ‪220GRAD Nonntal - ‬11 min walk
  • ‪Bar Berlot - ‬14 min walk

About this property

ARCOTEL Castellani Salzburg

At ARCOTEL Castellani Salzburg, you'll be just a 5-minute drive from Salzburg Christmas Market and Mirabell Palace. Guests can visit the fitness center for a workout or grab a bite to eat at Restaurant Eschenbach, which is one of 2 restaurants and serves breakfast, lunch, and dinner. A bar/lounge, a snack bar/deli, and a terrace are other highlights.

At a glance

DONE

Hotel size

    • 154 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Contactless check-in available
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Covered onsite self parking (EUR 23 per day)
    • Wheelchair-accessible parking on site

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • 2 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Art supplies
  • Children's books

What to do

  • Hiking/biking trails nearby
  • Rafting nearby
  • Surfing/body boarding nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space (3983 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Television in common areas
  • Fitness center
  • Lockers available
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 48-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Electric kettle

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi (speed of 50+ Mbps)
  • Phone

Food and drink

  • Highchair

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Restaurant Eschenbach - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Restaurant Salieri - This restaurant serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Da Capo Bar - This bar serves light fare only. Happy hour is offered. Open daily.

Fees & policies

Refundable deposits

  • Deposit: EUR 50.00 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 3.55 per person, per night. This tax does not apply to children under 15 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 22 per person

Pets

  • Pets are allowed for an extra charge of EUR 15 per pet, per day

Parking

  • Covered self parking costs EUR 23 per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Also known as

Castellani Parkhotel
Castellani Parkhotel Hotel
Castellani Parkhotel Hotel Salzburg
Castellani Parkhotel Salzburg
ARCOTEL Castellani Salzburg Hotel
ARCOTEL Castellani Hotel
ARCOTEL Castellani Salzburg
ARCOTEL Castellani
ARCOTEL Castellani Salzburg Hotel
ARCOTEL Castellani Salzburg Salzburg
ARCOTEL Castellani Salzburg Hotel Salzburg

Frequently asked questions

Does ARCOTEL Castellani Salzburg offer free cancellation for a full refund?

Yes, ARCOTEL Castellani Salzburg does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at ARCOTEL Castellani Salzburg?

Yes, pets are welcome. There's a charge of EUR 15 per pet, per day. Food and water bowls are available.

Is parking offered on site at ARCOTEL Castellani Salzburg?

Yes. Self parking costs EUR 23 per day.

What are the check-in and check-out times at ARCOTEL Castellani Salzburg?

You can check in starting at 3:00 PM. Check-out time is 11:00 AM. Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at ARCOTEL Castellani Salzburg?

No, this hotel doesn't have a casino, but Klessheim Palace Casino (10-min drive) is nearby.

What is there to do at ARCOTEL Castellani Salzburg and nearby?

Have fun with nearby activities like boat tours, hiking, and mountain climbing. Enjoy amenities like a fitness center, a picnic area, and a garden.

Are there restaurants at or near ARCOTEL Castellani Salzburg?

Yes, there are 2 onsite restaurants, featuring alfresco dining.

What's the area around ARCOTEL Castellani Salzburg like?

ARCOTEL Castellani Salzburg is in Salzburg-Süd, a short 19-minute walk from Salzburg Christmas Market and 16 minutes' walk from Mozartplatz Square.

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ARCOTEL Castellani Salzburg Reviews

Reviews

8.4

Very Good

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Breakfast
Service staff
Shower
Trains
Bed

Reviews

10/10 Exceptional

The property is excellent and the staff are friendly and helpful. Parking for us was a challenge due to the weekend. Walkable to main Salzburg attractions, but not for the elderly. Excellent for adult travellers.
Ninad, 2-night trip

8/10 Very good

Good hotel and nice sleep. Somewhat rude staff

This is a really good hotel, nice and clean. But some of the staff in the reception and in the bar are untrained, uninterested and rude,- arriving on Sunday evening. Throughout the week it grew better, and Thursday-Friday-Saturday, our last days the service was good. So I hope the hotel really improves here, but it may be caused by vacation times.
Tone Nøtvik, 1-night trip

8/10 Very good

Nice hotel.
Kevin, 1-night trip

8/10 Very good

It’s a great option for staying in Salzburg
JAVIER, 1-night trip

10/10 Exceptional

I liked the hotel and the area
Michael, 5-night trip

10/10 Exceptional

Nice hotel for visiting Salzburg

Very pleasant stay, clean and room very nice
William, 1-night trip

8/10 Very good

Checkin was great & staff very helpful with sites to visit in the rain. We really liked the location walkable to downtown. Highly recommend this property.
Kathryn, 1-night trip

10/10 Exceptional

Nice hotel with nice personnel
Davor, 1-night trip

10/10 Exceptional

We really enjoyed our stay here, it has easy access to public transportation to the city center. Breakfast was great with a wide variety of options for food and drinks, it provided a good start to the day. Beautiful grounds as well. Staff was great too! Would definitely stay here again.
Simone, 3-night trip

10/10 Exceptional

Wonderful service and hotel

Great hotel near by to my office With big room that facing to the garden. Very good breakfast
Yoni, 1-night trip

10/10 Exceptional

Loved our room with the separate living space with a couch and chair. Beautiful view from the 4th floor. Very comfortable bed and pillows. Nice to have the shutters to close at night. Paid $18EU/person to have breakfast included which consisted of some hot food(eggs, sausage and bacon) as well as cold meats, cheeses, granola. Walk to downtown was approximately 25 minutes but bus service nearby. Would definitely recommend this hotel.
Diane, 5-night trip

10/10 Exceptional

We loved our stay here. The property is lovely and the room is very comfortable. The staff are also phenomenal. We dropped a necklace down the drain in the sink and Victoria helped us fish it out - she was incredible kind, patient and innovative with her problem solving. The hotel is lucky to have her on staff there!
Melissa, 1-night trip

8/10 Very good

Room was average for the price. Paint on the ceiling was peeling and bubbling. No refrigerator. Staff was very nice.
John, 1-night trip

10/10 Exceptional

good
Hao, 1-night trip

10/10 Exceptional

Restaurant at hotel closed. Only one towel in bathroom
1-night trip

6/10 Good

Nice, but not great

Decent place, and close enough to central Salzburg that we could walk everywhere. There's also a parking lot right in front of the hotel, which is super convenient if you're driving. Shower is very small so expect to make a mess The guy who checked us in was not very friendly, but the woman who helped us check out was fantastic.
1-night trip

10/10 Exceptional

Different !
Milan, 1-night trip

10/10 Exceptional

A bit away from sightseeing, but public transport is available a couple of blocks away or you can just enjoy an easy walk. We were allowed to check in early, also thanks to an online form sent to us in advance. Only thing, in the form that we had to agree with online there was breakfast included, but found out we had to pay extra. No regrets, though, because it was a good menu. We really enjoyed out stay there.

10/10 Exceptional

Everything fine
Frank, 1-night trip

6/10 Good

Price high for that category
Philipp, 1-night trip

6/10 Good

To order room service, one has to go down to the reception. No intercom. Maintenance issue was not resolved even after asking for two days. Finally gave up on it. Breakfast selection can be better.
Amandeep, 3-night trip

8/10 Very good

All good except for air conditioning

We enjoyed just about everything here… except for the air conditioning. We could not get it below 23° no matter how we tried. Bed was comfy, bathroom was clean and the hotel itself is a solid 15-20 min walk from the main attractions in Salzburg. There are no refrigerators in the room . The breakfast is expensive, so we did not partake but dinner was quite delicious and worth the price. Parking is also not cheap and more expensive if you park in the garage (which is silly because sometimes the outdoor parking lot is full). The gym contains some cardio machines, free weights and one cable machine. Overall we enjoyed our stay, but the AC was an issue in the incredibly hot summer.
Nicole, 3-night trip

2/10 Poor

Horrible customer service. Tried calling the property numerous times when all the trains were canceled due to a snow storm. They did not answer the phone and then charged me the full rate stating i did not cancel in time. I will be sure to never book through this chain again.

2/10 Poor

Not Recommended !

The hotel receptionist gave us a different room (lower grade than the one we booked) and she refused our request to have a room in a higher level saying that the hotel was fully booked while it wasn’t as we checked online! The room was not clean I had to clean by my self , they just sent a welcome cake to apologize after letting us wait more than 40 minutes after check in time !!!
1-night trip

4/10 Fair

We were sent to a room which was flooded by the shower water. There was a fan on in attempt to dry out the carpet. The smell was pungent. When we called, we were sent 2 guys who said they were going to vacuum the carpet and we had to stay there because they didn’t have any room available (our card had a number which was then crossed to this new one). I asked about another room as the smell was not going to go away. As they could not vacuum the carpet, all of a sudden they found another room available. Not nice at all.
Lidia, 1-night trip