Very clean, staff very helpful and friendly, food lovely
Diane
Diane,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月1日
Cat
Cat,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月30日
M
M,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月8日
Check in was delayed by 1hr 20 mins room wasn't ready. Couldnt eat in the restaurant as there was a function and bar food stopped serving at 6:30. No plates or mugs at breakfast
ANN
ANN,1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月8日
Ian
Ian,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月24日
Juliana
Juliana,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月17日
Great hotel, would stay again
There is ample parking on site and guests need to check in their vehicle reg at reception or you will be fined.
Check in was very quick and the lady on reception was very helpful. The reception area / foyer looks upmarket.
The rooms are dated and basic but were spacious and clean with everything you needed.
Both rooms had balconies however we were umable to use them as they were undergoing repairs.
The bathrooms have shower gel, hand wash and body wash all provided. The water is extremely hot (there are warning signs) and of a could water pressure.
We didn't use the spa facilities but they looked good.
We were given the option to add extras/upgrades at a discounted price prior to arrival however we decided against it. We changed our mind about breakfast so unfortunately didn't benefit from the £10 offer so paid £14.95 on the day. The staff in the restaurant were again incredibly polite and efficient but the food and drink was poor. The juices were all very watery and not drinkable. The hot food selection was cheap (somewhat understandable with it being an unlimited buffet) and over cooked.
I also found a hair in one of my eggs. The HP sauces were all on their last dregs and needed throwing away.
The waiting staff were attentive good at replacing food which was nearly empty and removing used plates etc once finished.
The breakfast really let the stay down and if we hadn't had it, I would have given it 5*
Letitia
Letitia,1 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月16日
Kevin
Kevin,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年11月9日
真實旅客
2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月30日
Awful juice
Well after a very restful night and feeling fresh i was very disappointed in breakfast the orange juice and apple juice was watered down i presume for it to go a longer way having said that it tasted disgusting. On my next stay i will not be having breakfast
Richard
Richard,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月27日
David
David,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月23日
One night business stay
Comfortable clean hotel, modernisation required.
Scott
Scott,1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月21日
Appalling
Our stay was not at all what we was expecting, the food was inedible the first night so we had to travel out for breakfast lunch and dinner every day after, our bed was so uncomfortable due to feeling every spring and my partners back completely seized up and she was in agony which we reported. We also had a half drunk bottle of water in our room when we first arrived and there was the same rubbish in the lift for four days! Only one lift out of three was working during our entire stay. On the Sunday the only bar in the hotel was closed all day so couldn’t get any drinks. The remote control in our room was filthy dirty and sticky and the ashtrays in front entrance were overflowing for our entire stay.
This was supposed to be a romantic weekend away and ended up being a nightmare we could not wait to get out of
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月20日
Excellent Stay
We arrived quite late but were greeted by the lovely man on the desk who was extremely helpful and happy (considering it was late at night).
The room was a family room with a king bed and two singles, handy as my sons are 'young adults'. No windows in the room but this wasn't a problem as we had Velux windows (and it was late at night), but in the morning plenty of light when the blinds were opened. The room was adequate for what we wanted including tea and coffee facilities and also bottled water, which was appreciated, along with the biscuits.
We slept very well and the bed were extremely comfortable, so much so that we had a lie in the next morning so didn't really see much of the facilities the hotel had to offer.
Nicola
Nicola,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月17日
Unfortunately the shower was terrible, it was hot, but extremely slow
christopher
christopher,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月14日
Pleasant experience
Really pleasant staff, check in/out very smooth. Pool area lovely.
Bed very comfy.
Carpet is a bit dated in places (lifts & bedroom). Few maintenance problems in bathroom, but advised at check out.
Beth
Beth,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月13日
Beautiful place
This was a rare find and lovely big clean room with excellent facilities. The check in was seamless and our fantastic reception agent was kind, helpful and knowledgeable. Thank you!
Marcus
Marcus,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年10月8日
Staff excellent. Some age related decor but very comfortable. Gym facilities good. Easy walk to other eating options. Idealy situated for what we needed.
Lee
Lee,1 晚好友同遊
Expedia 真實旅客評語
6/10 不錯哦
2024年10月6日
Frequently used hotel getting tattier
Having stayed here many times over the years, I've seen some changes. The bedrooms are generally still in good condition, although the TVs are quite dated. The general upkeep of the hotel is good. The gym equipment is pretty modern, although frustratingly the running machines appear to only allow 30 minutes at a time.
The dining area is one area that really is looking shabby, particularly the seat coverings. They look like builders have been allowed to sit on them with their work clothes on. It's bad enough at breakfast time but it would certainly put me off dining there. Generally, the breakfast is good. However, the fruit juice is pathetic as it appears to be powder based and very very waters down. A quick look around the tables highlighted the issue as there were many left over glasses of the stuff. It's not the first time I've seen this here and perhaps says something about how the staff care about customers.
DAVID
DAVID,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月5日
Have stayed at the hotel a few times now this year and last year.
Staff always friendly, sometimes you get a free upgrade which is nice.
First time using the evening restaurant and food was very good.
Plentiful breakfast - usual buffet style for hotel.
Unfortunately they charged me twice for room but I’m sure it was a simple mistake and will be soon sorted.
Need to make more time for pool and gym!
Andy
Andy,1 晚商務旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月4日
Amazing!!!! And will definitely be back
MissX
MissX,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年10月2日
I choose this hotel over staying at a Premier Inn as it had a swimming pool and access to a better restaurant.
The use of the pool was appreciated but on the night that I arrived, and the following, it was too busy to use; 8 o’clock or later is too late to eat.
The food from the bar was pleasant but not like sitting at a proper table