Front desk worker seemed like she didnt wanna answer questions or helping you check in. I asked her questions while she just kept staring at her computer screen and ignoring me. When i asked to confirm my room number, she just looked at me and said rudely “yeah”
Good hotel, bad welcoming staff
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年3月9日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025年3月4日
Hunter
Hunter,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年3月3日
vent too long
Pros: We were put in a room that smell like weed the moment we walked through the door. I called the front desk and staff were able to move us within 20 minutes, which I was grateful for.
Cons: The room the moved us- the heating or vent was so loud all night. I asked the security guy who came into our room to help me with the temperature issue said their was nothing they could do about the noise. He said all the rooms has this noise. I have stayed at many Hilton Garden Inn at different locations and has never encountered a loud buzzing noise all night like this before, so I think its only loud in a corner room. That noise really bothered me all night and I could not get a good night sleep!
Mai
Mai,1 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2025年3月3日
Don't stay
Pillows were flat and couldn't get comfortable at all so didn't get any sleep. Breakfast was said included online and we I formed them and we simply were told sorry for the misunderstanding even after looking at the site and it has it clearly labeled breakfast included elevators to get up to the rooms also drop very sharp and suddenly when moving.and if you accidentally leave something here they refer you only to a site that will charge you $80 + to ship and $10 item.
caroline
caroline,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年3月2日
Dwana
Dwana,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月28日
Tijhala
Tijhala,2 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年2月24日
Toilet didn't work right, the shower head was spraying more on the wall and the floor wood get soaking wet while showering because of poorly fitting shower curtain.
ADAM
ADAM,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月22日
Scott
Scott,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月22日
Sarah
Sarah,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月17日
Thomas
Thomas,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年2月15日
Busy and Basic
I have been shying away from staying at the Garden Inn brand hotels. This hotel brand seems to always be outdated and over priced. This hotel room was decent but the shower curtain had rips and stains and the room was incredibly crammed. The window allowed so much air in that I had to keep the heat on at 76+ just to be comfortable. In addition the microwave didn’t even work properly. For the price and “upscale” illusion this hotel presents, the reality was quite disappointing.