Staff were very friendly! Breakfast was great and the staff were very attentive to needs.
Building itself is very old and needs some upgrades, for example the a/c in the room we had was terrible it was either really cold or extremely hot, there was a lot of hair that was not ours in our bathroom, the beds were hard as a rock and the walls were paper thin you could hear everyone and it almost sounded as it the person above us was going to come through the ceiling. Kids enjoyed the pool but with the swimming lessons going on in the middle of their swim all the kids kept swimming into each other and the floors were very dirty.
Again the staff were so nice!!
Justin
Justin,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 19 日
Not impressed...disappointed
The room was the first room connected to the laundry room. They began laundry extremely early and the headboards vibrated. The toilet kept emptying and refilling every 3 min. Advised front desk they came to room acted like it was the first they heard of this.. told us its probably the room upstairs taking shower or plumbing. We showed the issue of plumbing he said ill advise manager and never heard anything from manager. we booked room for 4 people i had to run around asking for extra towels and shampoo because we only had 3 towels and 1 shampoo! The floor was laminate flooring and after the pool we walked on floor and i used a hand towel to dry the foot prints and the towel was black with dirt. Beds were not comfortable but we dud have a microwave ad fridge that were functional.
James
James,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 18 日
Renokah
Renokah,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 18 日
Pretty rough hotel
Beds were disgusting i slept on top in myclothes if i was not having drinks i would of left , ppl clearly sitting out back using drugs , the door of the room has been broke into previously and the beds were diagusting when look under the sheets
jacey ann
jacey ann,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 17 日
Gold
Gold,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 15 日
Jason
Jason,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 15 日
JEFFREY
JEFFREY,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 14 日
fabrice
fabrice,7 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 14 日
David
David,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 14 日
Francis
Francis,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 13 日
Nadine
Nadine,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 12 日
Super not
Wrong room given at check in
Then changed to suite i booked that was dirty and nothing worked 2 tvs broken ac not working.
Told i would get a $100 refund which their Manager Raj never did.
Very poor service
真實旅客
3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 11 日
Muhammad
Muhammad,1 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 10 日
Stair ways were closed for cleaning. Only access was elevator. Elevator seemed like it was going to collapse. Rooms were beat up,
Mike
Mike,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 9 日
Place is good to stay but the washroom need to be renovate.
真實旅客
3 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 8 日
Mats
Mats,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 7 日
Melissa
Melissa,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 6 日
Randy Arsene
Randy Arsene,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 5 日
Very disappointed
Not a good experience. Very dirty .shower door fell off the track on to my kid an my wife . Had a aweful smell
Chuck
Chuck,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 5 日
Stay
Ours was only a short stay and we arrived an hour early and gave us our room. Breakfast was included and continental. It was a good stay
Robin
Robin,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 1 日
Louise
Louise,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 27 日
Horrible
Front desk worker was rude, room smelt bad
Montana
Montana,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 23 日
Jean Pierre
Jean Pierre,1 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 21 日
Worst experience w/ quality suites & hotels.com
AC wasn’t working. It was completely dirty. Cleanliness is not a priority there neither is comfort. And then hotels.com and the quality suites both honest someone another to cancel my reservation and then provide me with a refund which I never did get by the way so both of these companies I would never use again!